Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,900.00 - $79,100.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation days
Holidays
Employee assistance program
hotel discounts
Job Description
TPG Hotels, Resorts, specifically managing the Sheraton Suites Old Town Alexandria in Virginia, is a widely recognized leader in hotel management across the country. The company oversees a diverse range of hospitality properties from focused-service hotels to luxury resorts, including upper upscale and nautically based properties. TPG Hotels operates with a focus on performance excellence for guests, investors, and partners. They emphasize the importance of delivering customer satisfaction along with fostering personal and professional growth for their team members. As a part of TPG Hotels, employees engage in a dynamic and rewarding career path, operating within a nationally ranked hospitality... Show More
Job Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Several years of experience in hotel management or related roles with increasing responsibilities
- Experience leading teams in a hotel setting
- Ability to create and manage budgets
- Strong communication and interpersonal skills
- Knowledge of hospitality industry standards and compliance
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Several years of experience in hotel management or related roles with increasing responsibilities
- Verifiable history of leading a hotel to success in financial performance, guest satisfaction, and revenue performance
- Thorough understanding of budget creation and implementation
- Professional references from within the hospitality industry
- Organized, goal oriented, self-motivated, and energetic with a strong desire to achieve success
- Ability to drive GOP, Flow thru and NOI per key
Job Duties
- Provide strong leadership to the hotel staff, fostering a positive and productive work environment
- Recruit, train, and manage department heads and staff, setting performance expectations and conducting regular performance reviews
- Develop and implement strategies to enhance employee engagement and promote teamwork
- Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel
- Respond promptly and effectively to guest feedback, resolving issues and ensuring guest satisfaction
- Monitor guest reviews and ratings, implementing improvements as needed
- Develop and manage the hotel's annual budget, monitoring financial performance and implementing cost-saving measures
Job Location
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