General Manager

Check Into Cash is a national leader in providing short-term credit solutions with over 30 years of experience in the financial services industry. As part of the Community Choice Financial Family of Brands, the company offers a wide range of money service products including payday advances, cash advances, title loans, title pawns, check cashing, Western Union money transfer services, bill pay services, and Green Dot Visa debit cards both in physical centers and online. This extensive portfolio of services is designed to meet the evolving financial needs of families across the United States, offering quick access to funds and convenient financial solutions when most needed. The company is deeply committed to creating an inclusive workplace and fostering diversity, ensuring an environment where employees from all backgrounds are welcome and valued.As a General Manager at Check Into Cash, you will play a vital role overseeing the daily operations of a retail store, ensuring high standards of performance, superior customer service, and adherence to company policies and regulatory requirements. Your leadership will be instrumental in coaching, training, and developing your team members to meet and exceed company objectives, increase store revenue, and enhance operational efficiency. Reporting directly to the District Director of Operations, your responsibilities will extend beyond managing people and processes to include driving local marketing efforts, ensuring store security and loss prevention, and maintaining overall quality standards within the location. Your proactive management approach will help foster an environment of growth and innovation, making you a key contributor to the broader organizational success.As the General Manager, you will lead the charge in motivating your team, providing guidance on account management, recovery strategies, and performance improvement. You will spearhead community engagement through hosting events, building business-to-business partnerships, and securing referrals, positioning your store as a pivotal part of the local marketplace. You will also safeguard the company's assets by rigorously auditing transactions, enforcing compliance with laws and regulations at all levels, and overseeing cash management and loss prevention strategies. Your role requires a fine balance of strategic planning for staffing and resources as well as hands-on involvement in complex customer service scenarios. Furthermore, you will ensure the store's appearance and facilities meet corporate standards, oversee inventory and marketing displays, and manage operational logistics with agility in a fast-paced retail environment. This full-time position demands dedication to working at least 40 hours per week with some weekend availability, reflecting the essential nature of in-person leadership in a retail setting. If you thrive in leadership roles, possess strong interpersonal communication skills, and are driven to achieve results while cultivating a positive and inclusive team atmosphere, this opportunity at Check Into Cash offers a rewarding career path with professional growth potential and comprehensive benefits.