General Manager 2 - Multi-Service

Sodexo is a global leader in quality of life services, dedicated to improving everyday experiences for individuals across various sectors, including healthcare, education, and corporate environments. Operating worldwide with a strong emphasis on sustainability and social responsibility, Sodexo partners with organizations to deliver integrated solutions that enhance operational efficiency and service quality. Sodexo's commitment to diversity, inclusion, and equity drives a respectful and empowering workplace culture for its employees. The company prides itself on fostering environments where employees can thrive professionally while positively influencing the communities they serve.

The role of General Manager 2 – Multi-Service at Eagleville Hospital represents a unique leadership opportunity within Sodexo's healthcare division. Eagleville Hospital is a 305-bed independent and non-profit behavioral health and addiction treatment hospital located on a scenic 40-acre campus in Montgomery County, Pennsylvania, just outside Philadelphia. The hospital is nationally recognized for its comprehensive addiction treatment, behavioral health services, and educational programs, delivered through a compassionate and patient-centered approach.

As the General Manager 2 – Multi-Service, the successful candidate will lead both Food Services and Environmental Services (EVS) at Eagleville Hospital, overseeing a team of approximately 60 non-union employees split evenly between Food Services and EVS. This leadership role is instrumental in driving operational excellence, enhancing the patient experience, and ensuring adherence to Sodexo's stringent quality and safety standards. Under a recently renewed three-year client contract, Sodexo seeks a dynamic manager capable of building high-performing teams, cultivating employee engagement, and partnering effectively with hospital leadership to advance service delivery across the campus.

The responsibilities for this position are extensive and strategic. The General Manager will provide day-to-day leadership for food service operations, encompassing patient dining, in-room meal services, retail food outlets, and campus-wide meal distribution systems. Additionally, they will oversee Environmental Services operations, collaborating closely with an EVS Manager and fostering a culture rooted in accountability, safety, and continuous improvement.

Beyond operational oversight, the role demands proactive engagement in financial management, including budgeting, labor cost control, and the monitoring of key performance indicators (KPIs), ensuring that all departments meet or exceed performance targets. The General Manager plays a pivotal role in reinforcing patient satisfaction initiatives and promoting service excellence, working in harmony with hospital leadership and stakeholder groups.

This position offers a platform for meaningful career growth within Sodexo. The chosen candidate will enjoy opportunities for professional development in a global company dedicated to operational excellence and innovation in healthcare support services. The position recognizes candidates’ experience through competitive compensation packages that factor in education, skills, and relevant work history.

At its core, this role is about leadership driven by purpose, operational rigor, and partnership. The ideal candidate will bring a hands-on leadership style that motivates teams while promoting a culture of collaboration and results-oriented management. Strong communication skills, financial acumen, and experience in healthcare food and environmental services are essential to succeed. Additionally, this role supports Sodexo’s core values of diversity, equity, and inclusion, ensuring a respectful and empowering workplace for all employees.