General Manager - 1709

Five Guys is a renowned fast casual restaurant chain that has carved a niche for itself by delivering high-quality burgers and fries with an uncompromising commitment to customer satisfaction. Founded by the Murrell family, this family-owned company has grown exponentially, distinguished by its dedication to doing things the right way for the right reasons. With an estimated 1000 new locations planned across North America, Five Guys is on a robust path of expansion and is seeking passionate, energetic leaders to join their team as General Managers and Assistant Managers.

The company culture at Five Guys emphasizes humility, exceeding guest expectations, integrity, and strong leadership by example. Employees are known for pitching in wherever necessary, fostering a fun and collaborative work environment. Five Guys ensures that every employee experiences a rewarding atmosphere where their contributions matter and where they can grow their careers alongside the company’s growth.

This role offers a starting salary of $65,000 annually, complemented by performance-based bonus opportunities linked to food safety, financial goals, and exceptional customer experiences. Employees are eligible to earn bonuses every week during secret shop inspections, motivating the entire team on shift to maintain high standards.

The General Manager and Assistant Manager positions at Five Guys provide real-world work hours, typically from 11:00 am to 10:00 pm, with no drive-thru operations, allowing managers to focus on face-to-face guest service and maintaining quality standards. These positions are eligible for a comprehensive benefits package that includes medical, dental, vision, and pet insurance, a 401(k) plan with company match, an Employee Assistance Program, and access to an Employee Relief Fund supported by both owners and employees.

Additionally, both General Managers and Assistant Managers can benefit from up to 12 weeks of paid Family Bonding Leave, available immediately upon hire depending on tenure, which highlights Five Guys' dedication to work-life balance and employee well-being. Career growth opportunities abound due to the company's aggressive expansion plans, offering employees a chance to advance within an energetic and supportive corporate culture.

Candidates for these management roles must bring at least 2 years of experience in restaurant leadership with proven responsibility for financial results. A successful candidate will be passionate about creating a great work environment, possess a strong customer service orientation, be honest, energetic, motivational, and fun, and maintain high standards for themselves and their teams.

Five Guys is committed to equal opportunity employment and values diversity, ensuring that no discrimination occurs based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All applicants are subject to eVerify participation, affirming the company's compliance with workforce regulations.

This is a unique opportunity to join a dynamic, family-oriented company with a well-established brand and strong growth trajectory, where your leadership can make a significant impact on both employee satisfaction and customer experience.