Five Guys logo

General Manager - 1548

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $60,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) Plan
Employee assistance program
paid family leave

Job Description

Five Guys is a well-established and rapidly expanding fast-casual restaurant chain recognized for its high-quality burgers and fries. Founded by the Murrell family, Five Guys has become a beloved name in the food industry, known for its commitment to freshness, quality, and exceptional customer service. The company prides itself on its family-oriented culture and maintaining a strong focus on doing business the right way, putting customers and employees first. With more than 1000 new locations planned across North America, Five Guys offers significant career growth opportunities for individuals eager to be part of a thriving and dynamic company.

The role of General Manager at Five Guys is a pivotal leadership position responsible for overseeing restaurant operations to ensure the delivery of an outstanding customer experience while achieving financial success. This position offers a starting salary of $60,000 annually and grants eligibility for performance-based bonuses that reward food safety, financial achievement, and customer satisfaction. General Managers will work real-life business hours, typically from 11:00 am to 10:00 pm, and manage a team dedicated to maintaining quality standards and exceptional service without the challenges of drive-thru service.

Five Guys is deeply invested in its people, offering comprehensive and customizable benefits packages including medical, dental, vision, pet insurance, 401(k) with company match, and employee assistance programs. Additionally, General Managers and Assistant Managers qualify for paid Family Bonding Leave up to 12 weeks, emphasizing the company’s commitment to work-life balance and employee well-being. Beyond competitive pay and benefits, the company fosters a supportive environment where honesty, motivation, and fun are integral to daily operations. The company’s core convictions—Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example—set the cultural tone and leadership expectations.

Candidates for this role should have at least two years of leadership experience in the restaurant industry with responsibility for financial results. A successful General Manager at Five Guys is passionate about creating a positive workplace culture, dedicated to serving great food with a smile, and eager to lead by example. With strong emphasis on teamwork, integrity, and high standards, this role is perfect for individuals committed to operational excellence and employee engagement. Five Guys is an equal opportunity employer, embracing diversity and inclusion at every level of the organization. By joining Five Guys, you accept being part of a company that values trial and error, perseverance, and above all, doing the right thing for the right reasons.

Job Requirements

  • high school diploma or equivalent
  • minimum 2 years of leadership experience in the restaurant industry with financial responsibility
  • availability to work from 11:00 am to 10:00 pm
  • strong organizational and problem-solving skills
  • ability to handle multiple tasks under pressure
  • excellent communication skills
  • commitment to company core values

Job Qualifications

  • minimum 2 years of leadership experience in the restaurant industry with financial responsibility
  • strong interpersonal and communication skills
  • ability to lead and motivate a diverse team
  • knowledge of food safety and health regulations
  • proven track record in meeting operational goals
  • commitment to high ethical standards and customer service
  • flexibility to work during business hours

Job Duties

  • manage restaurant operations to ensure quality food and service
  • lead, coach, and motivate team to achieve performance goals
  • oversee financial results including budgeting and cost control
  • ensure compliance with food safety and health regulations
  • maintain inventory and order supplies
  • handle customer concerns to enhance satisfaction
  • implement company standards and core convictions

Job Criteria

Experience

Mid Level (3-7 years)


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