Five Guys logo

General Manager - 1383

Job Overview

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Compensation

Salary
Range $60,000.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
family bonding leave
performance-based bonuses

Job Description

Five Guys is a renowned fast-casual restaurant chain recognized for its commitment to quality food, exceptional customer service, and a strong team-oriented culture. Established by the Murrell family, this company has grown substantially over the years, expanding to more than a thousand locations across North America. Five Guys prides itself on maintaining a family business ethos, emphasizing doing things the right way for the right reasons. The chain is famous for its fresh, made-to-order burgers and fries, and a welcoming environment where employees are encouraged to pitch in and enjoy their work.

At Five Guys, the focus is on providing a customer experience that goes beyond expectations by blending a high-quality menu with a friendly and motivated staff. The company values diversity and inclusion, offering equal employment opportunities to all individuals regardless of race, religion, gender, sexual orientation, or ability. Five Guys supports its community and employees with comprehensive benefits and career growth opportunities, including plans for significant expansion with over a thousand new locations planned across North America.

The role available is for a leadership position within Five Guys, offering a starting annual salary of $60,000 with eligibility to participate in performance-based bonus rewards. The position involves managing daily operations during real work-life hours, typically from 11:00 am to 10:00 pm, with no drive-thru service. This creates a balanced schedule conducive to both employee wellbeing and operational success.

The leadership role demands an energetic and motivational individual passionate about creating an excellent work environment for their team and delivering amazing food and service with enthusiasm. Candidates must bring at least 2 years of leadership experience in the restaurant industry with a proven track record of managing financial results. Integrity, high standards, and a fun yet focused attitude are essential traits. The core convictions of Five Guys—Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example—guide all team members, emphasizing modesty, exceeding customer expectations, ethical behavior, and exemplary leadership.

General Managers and Assistant Managers in this role also benefit from unique perks such as up to 12 weeks of paid Family Bonding Leave, immediate eligibility upon hire, and customizable benefits including medical, dental, vision, pet insurance, and a 401(K) plan with company match. Additionally, the company offers an Employee Assistance Program and an Employee Relief Fund to support its workforce. Bonus plans are directly aligned with food safety, financial success, and customer experience, with all team members during evaluated shifts eligible for bonuses.

Five Guys operations are supported by participation in eVerify to ensure compliance with employment eligibility verification. The company fosters a respectful and inclusive culture focusing on teamwork, mutual respect, and continuous improvement. Joining Five Guys means becoming part of a passionate, committed team dedicated to delivering outstanding fast-casual dining experiences to customers every day.

Job Requirements

  • Two or more years of leadership experience in the restaurant industry
  • demonstrated responsibility for financial results
  • ability to motivate and lead a team effectively
  • commitment to providing a great workplace
  • passion for exceptional customer service
  • honesty and integrity
  • high personal and team standards

Job Qualifications

  • Minimum two years of leadership experience in the restaurant industry
  • proven ability to manage financial results
  • strong interpersonal and communication skills
  • ability to create and maintain a positive workplace culture
  • commitment to excellent customer service
  • energetic and motivational leadership style
  • familiarity with food safety standards

Job Duties

  • Manage daily restaurant operations and financial performance
  • lead, motivate, and develop restaurant team members
  • ensure exceptional customer service and food quality
  • maintain high standards of food safety and cleanliness
  • execute company policies and procedures consistently
  • oversee inventory management and cost control
  • implement bonus plans focused on team performance

Job Criteria

Experience

Mid Level (3-7 years)


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