Five Guys logo

General Manager - 1383

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) match
Employee assistance program
family bonding leave

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its fresh ingredients and made-to-order burgers and fries. Established by the Murrell family, the brand has grown rapidly with over 1000 locations planned across North America. The company prides itself on staying true to its roots as a family business, emphasizing high-quality customer service and a positive work culture. Five Guys is a place where employees are encouraged to be part of a close-knit team that values passion, dedication, and integrity.

The position being offered is a leadership role within Five Guys, with a starting annual salary of $60,000 and eligibility for performance-based bonus rewards. This role is critical in maintaining the operational standards and ensuring the business’s financial success. The work hours align with real-life restaurant hours, typically from 11:00 am to 10:00 pm, with no drive-thru services, enabling staff to focus on providing excellent in-person customer experiences.

This leadership role offers a comprehensive and customizable benefits package that includes medical, dental, vision, pet insurance, 401(k) plan with company match, and access to an Employee Assistance Program along with an Employee Relief Fund. Paid Family Bonding Leave is available to General Managers and Assistant Managers, emphasizing the company’s commitment to supporting work-life balance. Career advancement opportunities are abundant as Five Guys plans significant expansion.

Team members in this role are rewarded not only with base pay but also with a real bonus plan based on critical performance factors like food safety, financial results, and customer satisfaction. The company’s culture encourages honesty, energy, motivation, and fun, with a focus on setting and maintaining high standards for themselves and their teams. Leadership principles at Five Guys are grounded in their Core Convictions: Remaining Humble, Exceeding Expectations, Always Doing The Right Thing, and Leading By Example.

Five Guys is committed to diversity and equality in the workplace, providing equal employment opportunities regardless of race, religion, gender, age, disability, or veteran status. The company is also an eVerify participant, ensuring lawful employment practices.

Job Requirements

  • Minimum two years of leadership experience in the restaurant industry
  • ability to create a great work environment
  • strong customer focus
  • honest and energetic personality
  • motivational and fun attitude
  • high standards for self and team
  • willingness to work restaurant hours

Job Qualifications

  • Minimum two years of leadership experience in the restaurant industry
  • proven ability to manage financial outcomes
  • strong interpersonal and communication skills
  • commitment to delivering exceptional customer service
  • ability to motivate and inspire a team
  • understanding of food safety regulations
  • high school diploma or equivalent

Job Duties

  • Lead restaurant operations to meet financial and customer service goals
  • manage and motivate team members to create a positive work environment
  • ensure adherence to food safety and quality standards
  • oversee scheduling and labor management
  • conduct regular performance evaluations and provide coaching
  • maintain inventory and control costs
  • implement company policies and uphold Five Guys Core Convictions

Job Criteria

Experience

Mid Level (3-7 years)


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