Domino's Pizza logo

General Manager (1189) - 13735 W 9 Mile Road

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career advancement opportunities
Training and Development

Job Description

Domino's Pizza is a globally recognized pizza delivery and carryout chain known for its quick service, quality food, and customer-centric approach. As one of the largest pizza chains in the world, Domino's prides itself on innovation, continuously improving its menu, technology, and delivery methods to exceed customer expectations. The company culture is dynamic, inclusive, and geared towards growth, offering its employees opportunities to advance their careers while maintaining a flexible and fun work environment. Domino's commitment to excellence is evident in its mission to be the best pizza delivery company worldwide, a goal achieved by fostering teamwork, upholding high standards, and valuing the unique talents of each team member.

The General Manager position at Domino's Pizza is a critical leadership role responsible for overseeing all aspects of store operations during a shift. This position demands someone with natural leadership abilities, excellent judgment, strong math skills, and the capacity to multitask effectively in a fast-paced environment. The General Manager ensures compliance with company policies, controls costs, manages inventory, handles cash operations, and maintains exceptional customer relations. They serve as a role model for their crew, enforcing standards for appearance, punctuality, service quality, and store cleanliness. This role goes beyond routine management tasks by involving strategic staffing, marketing, profitability analysis, and administration of paperwork.

Beyond daily responsibilities, the role offers a unique career path with opportunities for growth within the Domino's network. Many team members have started in entry-level positions like delivery drivers and progressed through various levels to become franchise owners or corporate managers. This career progression highlights Domino's dedication to nurturing talent and providing pathways to leadership and entrepreneurship. The company also celebrates diversity, recognizing and appreciating the unique contributions of its workforce to create an inclusive work environment where everyone can thrive.

Working as a General Manager at Domino's not only provides valuable experience in the food service industry but also develops transferable skills such as leadership, financial management, customer service excellence, and operational efficiency. The job can be demanding and requires being on your feet, coordinating teams, and handling multiple tasks simultaneously, but it is also rewarding, with a supportive team atmosphere and the potential to make a significant impact on store performance and customer satisfaction. Candidates can expect training and support from the company to help them succeed and grow in this role.

Job Requirements

  • high school diploma or equivalent
  • ability to work varied shifts including nights and weekends
  • excellent judgment and multitasking abilities
  • basic math skills including adding, subtracting, multiplying, and dividing
  • physical ability to stand for long periods and perform lifting of up to 50 pounds
  • effective verbal and written communication skills
  • reliable transportation to and from work

Job Qualifications

  • high school diploma or equivalent
  • prior experience in a supervisory or management role preferred
  • strong leadership and decision-making skills
  • excellent communication and interpersonal abilities
  • ability to perform basic math calculations quickly and accurately
  • proficiency with computers or point-of-sale systems
  • ability to multitask and work well under pressure

Job Duties

  • manage all activities during the shift including cost, inventory, and cash control
  • set an example by following all policies and procedures strictly
  • oversee staffing and scheduling to meet operational needs
  • ensure food management and store cleanliness standards are maintained
  • deliver exceptional customer service and handle customer relations
  • maintain store profitability through effective marketing and cost controls
  • complete necessary paperwork and administrative tasks

Job Criteria

Experience

Mid Level (3-7 years)


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