Bird Dog Hospitality logo

General Manager 1099

Sioux Falls, SD, USA|Travel, Onsite

Job Overview

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Compensation

Salary
Range $49,200.00 - $73,600.00
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Benefits

Onsite housing
Flexible work schedule
Professional development opportunities
competitive compensation
supportive team culture
Travel reimbursement
Project-based assignments

Job Description

Bird Dog Hospitality is a distinguished hotel investment and management company committed to placing people first in every aspect of its operations. The company's core business revolves around hospitality with a compelling purpose of forging lifelong relationships and enriching lives. Bird Dog Hospitality focuses equally on the wellbeing and growth of its team members, guests, and investor partners, consistently embodying the Bird "Dogma" values. These values emphasize putting people first, dependably driving results, maintaining a positive attitude, relentless self-improvement, and problem-solving with determination. The culture at Bird Dog Hospitality is founded on these principles, promoting a work environment where teamwork, dedication, and excellence thrive.

This role is a contract General Manager (GM) position within Bird Dog Hospitality, specifically for Property Support in the Midwest region. This position operates on a 1099 independent contractor basis, ideal for those seeking flexible assignments ranging from two to three months. The GM will be responsible for managing renovations and newly acquired properties, as well as supporting leave of absence (LOA) requests, leading training initiatives, and undertaking special projects. The role can be dynamic, involving diverse challenges unique to each property, ensuring the manager's skills in hospitality and leadership are continually applied and refined. Onsite housing is provided for convenience, supporting the GM during their assignment periods.

The General Manager in this role holds a critical position with extensive responsibilities aimed at maintaining and elevating operational excellence within the properties they oversee. They will lead financial performance activities, including preparing annual budgets and operational plans that align with the company's strategic objectives. The GM will inspire and lead teams to deliver world-class guest experiences, ensuring all departments meet Bird Dog Hospitality's high standards. This includes developing systems and operational processes that support workplace efficiency and service quality.

In addition, the GM will be responsible for sales growth through effective marketing and promotional strategies, along with managing day-to-day revenue management and strategy. Hiring, developing, training, and empowering team members are key facets of the role, as is fostering a positive, people-first culture that drives results. They will also oversee labor and expense controls across departments, maintain property upkeep through preventative maintenance programs, and supervise housekeeping, maintenance, and supplies.

Monitoring property performance using guest satisfaction systems and financial reports, the GM will initiate corrective measures swiftly when necessary. Human resources management will also be part of the job, encompassing employee motivation, training, development, and wage and benefit administration to maintain an engaged workforce. The role demands compliance with franchise and statutory regulations, as well as vigilant attention to health, safety, and security measures to protect both people and property.

Developing and implementing promotions, coordinating group and booked business activities, negotiating rates and service plans, and maintaining positive relationships with local civic groups and businesses further illustrate the multifaceted nature of the General Manager's responsibilities. This position is suited for a self-driven, dedicated hospitality professional with leadership capabilities and a strong financial acumen, ready to embrace the challenges and rewards of managing hotel properties under Bird Dog Hospitality’s esteemed banner.

Job Requirements

  • Minimum 1 year experience in hotel management
  • ability to lead and develop teams
  • strong financial acumen including P and L management
  • excellent problem solving and communication skills
  • availability for 2 to 3 month assignments
  • willingness to travel and relocate temporarily
  • capability to handle multiple tasks and projects
  • familiarity with hospitality operations and guest service standards

Job Qualifications

  • Minimum 1 year experience as an assistant general manager or other hotel management role
  • leadership experience with ability to train, develop, and motivate teams
  • strong financial knowledge with ability to manage a profit and loss statement
  • proven ability to drive sales
  • working knowledge of IT and computer systems
  • good understanding of revenue generation and yield management
  • strong customer service orientation with ability to motivate team to provide a worldclass guest experience
  • commitment to self improvement and teamwork

Job Duties

  • Drive financial performance of the entire business
  • prepare annual hotel budget and operations plan
  • lead and inspire team to deliver a worldclass guest experience
  • develop systems, processes, and procedures to ensure operational excellence in all areas and departments
  • increase sales and revenue by promoting and marketing the business
  • prepare annual sales and marketing plan
  • hire, develop, train, and empower all team members
  • delegate responsibilities and projects
  • oversee and lead a positive, peoplefirst, and resultsdriven company culture
  • manage labor and controllable expenses across all departments
  • oversee revenue management and strategy on a daily basis
  • maintain the property in ‘like new’ condition
  • establish and maintain applicable preventative maintenance programs
  • supervise maintenance, supplies and furnishings
  • monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports
  • initiate corrective action
  • address problems, including internal conflicts and guest complaints as they arise
  • establish and maintain a proactive human resource function to ensure employee motivation, training and development, and wage/benefit administration
  • produce daily, weekly and monthend reports
  • forecasting and marketing strategies
  • ensure compliance with franchise requirements, licensing laws, health and safety and other statutory regulations
  • maintain a security function which protects both the assets of the hotel and the personal safety of employees and guests
  • develop and implement promotions, both internal and external
  • coordinate activities related to group and booked business, negotiate rate and service plans to meet budgeted revenue goals
  • maintain good rapport with local civic groups and companies
  • perform other duties and responsibilities as assigned by senior management

Job Criteria

Experience

Mid Level (3-7 years)


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