Five Guys logo

General Manager - 0663

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) match
Employee assistance program
Paid Family Bonding Leave

Job Description

Five Guys is a well-established fast-casual restaurant chain specializing in quality burgers and fries, known for its commitment to fresh ingredients, excellent customer service, and a positive work environment. Founded by the Murrell family, Five Guys has grown significantly over the years, becoming a beloved brand across North America with plans to expand to more than 1000 new locations. The company prides itself on maintaining a family-oriented culture and delivering a unique dining experience. They envision a workplace where all employees contribute enthusiastically to a collaborative team environment, driven by a shared passion for the quality of food and customer satisfaction.

This position offers a competitive starting pay of $60,000 to $70,000 annually, with eligibility for performance-based bonuses. Employees can expect a structured schedule aligning with normal business hours, generally from 11:00 am to 10:00 pm, without drive-thru duties. The company offers a comprehensive and customizable benefits package including medical, dental, vision, pet insurance, and a 401(k) plan with matching contributions. Additionally, there is access to an Employee Assistance Program and a unique Employee Relief Fund supported by owners and employees alike.

This role is key to the operational success of each restaurant and centers on leadership, team development, and maintaining the highest standards of food quality and customer service. General Managers and Assistant Managers are pivotal leaders who set the tone for a positive work atmosphere, uphold Five Guys’ core values, and drive business results. They are also eligible for up to 12 weeks of paid Family Bonding Leave, demonstrating the company’s commitment to work-life balance and employee wellbeing.

Ideal candidates for this role have over two years of leadership experience within the restaurant industry, with proven responsibility for financial results. They should be passionate about creating a great workplace culture, motivated to exceed customer expectations, and exemplify honesty, energy, and fun. High personal and team standards are essential, in addition to a strong commitment to Five Guys’ core convictions: Remaining humble, exceeding expectations, always doing the right thing, and leading by example.

The company embraces diversity and equal opportunity in employment, actively striving to increase representation of women, people of color, veterans, and individuals with disabilities across its workforce. Five Guys also participates in eVerify to confirm employment eligibility. This role is an excellent opportunity to grow a career within a vibrant, expanding business committed to its people and its principles.

Job Requirements

  • Minimum high school diploma or equivalent
  • Two plus years of restaurant leadership experience
  • Ability to work flexible hours including evenings and weekends
  • Strong leadership and team-building skills
  • Customer-oriented mindset
  • Honesty and high ethical standards
  • Energetic and motivational personality

Job Qualifications

  • Two plus years of leadership experience in the restaurant industry
  • Proven ability to deliver financial results
  • Strong interpersonal and motivational skills
  • Demonstrated commitment to customer service excellence
  • Ability to uphold company core convictions
  • Experience managing teams in a fast-paced environment
  • Effective communication and organizational skills

Job Duties

  • Lead restaurant operations and teams to meet financial and service goals
  • Ensure adherence to food safety standards and quality control
  • Motivate and develop staff to create a positive work environment
  • Manage scheduling and labor costs effectively
  • Oversee inventory management and ordering processes
  • Implement company policies and procedures consistently
  • Engage with customers to maintain high satisfaction levels

Job Criteria

Experience

Mid Level (3-7 years)


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