Five Guys logo

General Manager - 0595

Job Overview

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Compensation

Salary
Range $65,000.00 - $70,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
family bonding leave

Job Description

Five Guys Operations LLC is a renowned fast-casual restaurant chain known for its commitment to serving fresh, high-quality food and providing a welcoming environment for both its customers and employees. Established as a family-run business by the Murrell family, Five Guys has grown substantially with plans for expansion across North America, aiming to open over 1,000 new locations. The company is passionate about maintaining a culture that values honesty, teamwork, and exceptional customer service while fostering an inclusive and diverse workplace. Equal opportunity employment is a cornerstone of their company policy, ensuring fair treatment and growth opportunities for individuals from all backgrounds. This commitment extends to comprehensive benefits and supportive programs designed to enhance employee well-being and career development.

The position available offers a competitive starting salary ranging from $65,000 to $70,000 annually, with additional opportunities for earning performance-based bonus rewards. This role provides a stable, real work-life balance, as the locations operate with consistent hours from 11:00 am to 10:00 pm, without the additional pressure of drive-thru services. Designed for motivated leaders with experience in the restaurant industry, the role emphasizes strong leadership skills focused on financial results, team development, and delivering exceptional guest experiences. The company encourages candidates who are energetic, motivational, and fun with a genuine passion for serving quality food and creating an excellent workplace environment.

This leadership role includes eligibility for a real bonus plan that rewards efforts related to food safety, financial success, and superior customer service. Every team member working during the designated secret shop shifts is eligible for bonuses, promoting a collaborative and accountable team culture. The company also takes pride in its family-oriented approach, offering Family Bonding Leave up to 12 weeks for General Managers and Assistant Managers, effective immediately upon hire. Moreover, employees benefit from a broad selection of customizable insurance options including medical, dental, vision, pet insurance, and a 401(k) plan with company matching. The Employee Assistance Program and an Employee Relief Fund further support the workforce during times of need.

Joining Five Guys means becoming part of a proud legacy that values humility, exceeding expectations, doing the right thing, and leading by example. These core convictions guide the leadership style and daily operations, creating a work atmosphere that is both productive and enjoyable. The company fosters career growth opportunities within a rapidly expanding network, making this an exciting time for ambitious professionals eager to advance in a dynamic and supportive environment. Employment at Five Guys not only comes with competitive pay and benefits but also the chance to make a genuine impact on the customer experience and the company's continued success.

Job Requirements

  • high school diploma or equivalent
  • 2 plus years of relevant leadership experience in the restaurant industry
  • ability to work real work-life hours, primarily 11 am to 10 pm shifts
  • availability to participate in bonus programs and performance assessments
  • honest, energetic, and motivational personality
  • strong commitment to team standards and customer satisfaction
  • willingness to comply with company policies and procedures

Job Qualifications

  • minimum 2 years of leadership experience in the restaurant industry with financial accountability
  • strong interpersonal and motivational skills
  • ability to create a positive and productive work environment
  • commitment to delivering excellent customer service
  • excellent communication and organizational abilities
  • proficiency in managing operational tasks and team development
  • alignment with company core convictions of humility, exceeding expectations, doing the right thing, and leading by example

Job Duties

  • lead and inspire restaurant team to achieve financial and operational goals
  • ensure excellent customer service and uphold food safety standards
  • manage staffing, scheduling, and training of employees
  • oversee daily restaurant operations including inventory and cash handling
  • implement company policies and procedures consistently
  • monitor and improve customer satisfaction through feedback and service quality
  • participate in performance reviews and bonus plan activities

Job Criteria

Experience

Mid Level (3-7 years)


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