Five Guys logo

General Manager - 0527

Job Overview

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Compensation

Salary
Range $55,000.00 - $1.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Pet insurance
401(K) Plan with Match
Paid Family Bonding Leave
performance-based bonuses

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its commitment to quality food and excellent customer service. Founded by the Murrell family, Five Guys has grown into a beloved brand with a focus on delivering a genuine, family-oriented dining experience without drive-thru services. The company emphasizes real work-life balance with store hours typically from 11:00 am to 10:00 pm, making it an attractive workplace for those seeking meaningful employment within the food industry. Their culture promotes teamwork, humility, and dedication to exceeding customer expectations, fostering a fun and motivating environment for all employees.

This position offers a starting annual salary of $55,000, accompanied by eligibility for performance-based bonuses that reward achievements in food safety, financial success, and customer satisfaction. Employees enjoy a comprehensive and customizable benefits package including medical, dental, vision, pet insurance, and a 401(k) plan with company match. Additionally, there are special benefits such as Family Bonding Leave for General Managers and Assistant Managers, offering up to 12 weeks of paid leave immediately upon hire, showcasing the company’s dedication to supporting work-life integration and employee well-being.

As a member of the Five Guys leadership team, you will be instrumental in creating a thriving workplace culture, leading by example, and maintaining high standards for both service and operational excellence. The company encourages leaders who are honest, energetic, motivational, and fun, highlighting the importance of fostering positive relationships with customers and team members alike. With over 1000 new locations planned across North America, the role also presents significant opportunities for career growth and advancement, making it a strategic choice for those looking to build a long-term career in restaurant management.

The core convictions at Five Guys—Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example—are not only guiding principles but are actively practiced in daily operations. Leaders are expected to contribute to a positive team environment by participating in tasks alongside their crew and inspiring others through their actions. This reflects Five Guys' approach to leadership as hands-on and accessible.

The company values diversity and inclusivity, operating as an equal opportunity employer that respects and supports individuals regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Furthermore, Five Guys participates in eVerify, ensuring compliance with employment eligibility verification requirements. This commitment to fairness and legal compliance strengthens the integrity of the work environment and the community it serves.

Overall, this role is ideal for those with leadership experience in the restaurant industry who are passionate about customer service and team development. The combination of competitive pay, robust benefits, and a supportive culture makes this an exciting opportunity for restaurant managers looking to advance their careers while making a meaningful impact on their workplace and community.

Job Requirements

  • At least 2 years of leadership experience in the restaurant industry
  • proven track record of managing financial results
  • strong interpersonal skills
  • ability to create a positive work environment
  • commitment to customer satisfaction
  • energetic and motivational personality
  • high personal and team standards

Job Qualifications

  • Minimum of 2 years leadership experience in the restaurant industry with financial responsibility
  • strong interpersonal and communication skills
  • ability to motivate and lead diverse teams
  • commitment to excellent customer service
  • energetic, honest, and motivational leadership style
  • ability to set and enforce high standards for self and team

Job Duties

  • Lead the restaurant team effectively to achieve financial and operational goals
  • maintain high standards for food safety and customer service
  • motivate and develop team members to foster a positive workplace culture
  • oversee daily operations ensuring compliance with company policies
  • manage inventory and control costs
  • implement performance-based bonus programs focused on food safety and customer satisfaction
  • ensure adherence to work hours and operational guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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