General Manager - 0527

Five Guys Operations LLC is a renowned fast-casual restaurant chain specializing in high-quality burgers, fries, and beverages. Founded by the Murrell family, Five Guys has grown into a beloved brand known for its fresh ingredients and exceptional customer service. The company prides itself on being a family business that values integrity, teamwork, and a passion for delivering the best possible dining experience. With a commitment to diversity and equal opportunity employment, Five Guys fosters an inclusive environment where employees can thrive and pursue career growth. The company currently plans to expand significantly, with over 1000 new locations expected across North America, providing ample opportunities for advancement and long-term employment.

This position offers a starting annual salary of $55,000 with eligibility for performance-based bonuses focused on food safety, financial success, and the customer experience. The work schedule aligns with realistic hours of operation, typically from 11:00 am to 10:00 pm, and does not involve drive-thru service. Benefits include comprehensive medical, dental, vision, and pet insurance, a 401(k) plan with matching contributions, an Employee Assistance Program, and access to an Employee Relief Fund supported by owners and employees alike. Unique family bonding leave benefits offer up to 12 weeks of paid time off for General Managers and Assistant Managers, with immediate eligibility upon hire.

The role is designed for individuals with at least two years of leadership experience in the restaurant industry, particularly those who have had responsibility for financial outcomes. Five Guys looks for leaders who are honest, energetic, motivational, and fun, with a strong commitment to creating a positive workplace culture. Candidates must demonstrate a passion for great customer service and a fanatical dedication to serving amazing food with a friendly attitude. High standards must be set both for oneself and the team. Core convictions such as remaining humble, exceeding expectations, always doing the right thing, and leading by example are fundamental to the company culture and expected behavior.

Five Guys team members are known for their willingness to pitch in wherever needed, fostering a fun and collaborative environment. The company encourages continuous improvement driven by the founders' legacy of trial and error and a steadfast commitment to doing things the right way for the right reasons. Equal employment opportunity is a cornerstone of Five Guys' hiring philosophy, emphasizing increased representation of women, people of color, veterans, and individuals with disabilities throughout the company. This role is supported by participation in the E-Verify program to confirm employment eligibility. Candidates will find thorough position descriptions and resources available to understand their rights and the company's policies. By applying, candidates acknowledge these standards and the company's privacy policy.