
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $1.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
family bonding leave
Job Description
Five Guys is a well-established and respected fast-casual restaurant chain known for its commitment to quality, fresh ingredients, and exceptional customer service. Founded on the principles of family values and community, Five Guys has grown from a single location into a popular nationwide brand with over a thousand new locations planned across North America. The company prides itself on fostering a supportive work environment where employees are encouraged to grow their careers while delivering a top-notch dining experience. Recognized for its unique approach, Five Guys operates during real-life hours, typically opening at 11:00 am and closing at 10:00 pm, with a strong emphasis on maintaining high standards without the use of drive-thru service. This operational approach ensures a focus on quality and customer interaction rather than speed alone.
The role of General Manager at Five Guys offers an exciting opportunity to lead a team in a dynamic and rewarding environment. The starting pay for this position is $65,000 annually, with eligibility to participate in performance-based bonus rewards that focus on key operational areas such as food safety, financial success, and customer experience. As a General Manager, you will be responsible for creating a great place for your team to work, ensuring that each customer has an outstanding experience filled with fanatical service and a positive atmosphere. Leadership experience in the restaurant industry with financial management responsibility is essential, as is a genuine passion for motivating others and setting high standards both personally and for the team. The General Manager position also provides comprehensive, customizable benefits including medical, dental, vision, pet insurance, 401(k) with company matching, and access to Employee Assistance and Relief Programs. Family Bonding Leave of up to 12 weeks is available immediately upon hire for eligible General Managers and Assistant Managers, showcasing the company’s commitment to work-life balance and family support. This position is ideal for someone who believes in leading by example, pushing boundaries to exceed expectations, and maintaining integrity in all business dealings. The company culture is heavily rooted in its core convictions which include remaining humble by being willing to do any task necessary, exceeding customer expectations, always doing the right thing, and leading by example as a role model for others. Five Guys values diversity and equal employment opportunity, making it a welcoming environment for all qualified candidates. From the Murrells, the founders, to every team member, the company has grown through dedication and continuous improvement. Joining Five Guys means becoming part of a passionate team that values quality, community, and an enjoyable workplace while advancing your career with ample growth opportunities. This role is an excellent fit for a leader dedicated to operational excellence and exceptional employee and customer experiences.
The role of General Manager at Five Guys offers an exciting opportunity to lead a team in a dynamic and rewarding environment. The starting pay for this position is $65,000 annually, with eligibility to participate in performance-based bonus rewards that focus on key operational areas such as food safety, financial success, and customer experience. As a General Manager, you will be responsible for creating a great place for your team to work, ensuring that each customer has an outstanding experience filled with fanatical service and a positive atmosphere. Leadership experience in the restaurant industry with financial management responsibility is essential, as is a genuine passion for motivating others and setting high standards both personally and for the team. The General Manager position also provides comprehensive, customizable benefits including medical, dental, vision, pet insurance, 401(k) with company matching, and access to Employee Assistance and Relief Programs. Family Bonding Leave of up to 12 weeks is available immediately upon hire for eligible General Managers and Assistant Managers, showcasing the company’s commitment to work-life balance and family support. This position is ideal for someone who believes in leading by example, pushing boundaries to exceed expectations, and maintaining integrity in all business dealings. The company culture is heavily rooted in its core convictions which include remaining humble by being willing to do any task necessary, exceeding customer expectations, always doing the right thing, and leading by example as a role model for others. Five Guys values diversity and equal employment opportunity, making it a welcoming environment for all qualified candidates. From the Murrells, the founders, to every team member, the company has grown through dedication and continuous improvement. Joining Five Guys means becoming part of a passionate team that values quality, community, and an enjoyable workplace while advancing your career with ample growth opportunities. This role is an excellent fit for a leader dedicated to operational excellence and exceptional employee and customer experiences.
Job Requirements
- At least a high school diploma or equivalent
- 2 plus years of leadership experience in the restaurant industry with financial results responsibility
- Ability to work within real-life restaurant hours from 11:00 am to 10:00 pm
- Strong ethical character and integrity
- Energetic and motivational attitude
- Commitment to creating a great workplace culture
- Ability to deliver excellent customer service with enthusiasm
Job Qualifications
- Minimum of 2 years leadership experience in the restaurant industry with financial responsibility
- Strong interpersonal and motivational skills
- Proven ability to set and meet high standards for self and team
- Excellent communication and organizational abilities
- Demonstrated commitment to delivering outstanding customer service
- Knowledge of food safety and regulatory compliance
- Ability to lead by example and inspire others
Job Duties
- Manage daily restaurant operations to ensure efficiency and profitability
- Lead and develop team members to create a positive and productive work environment
- Monitor financial performance including budgeting, cost control, and sales targets
- Implement and uphold food safety and quality standards
- Drive customer satisfaction through exceptional service and engagement
- Oversee inventory management and supply ordering
- Conduct regular performance evaluations and provide feedback
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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