General Manager - 0512

Five Guys is a well-established and rapidly expanding restaurant chain known for its commitment to quality food and exceptional customer service. Founded as a family-owned business, Five Guys has grown significantly over the years, currently planning to open over 1000 new locations across North America. The company takes pride in fostering a fun and inclusive work environment where team members are encouraged to grow professionally and personally. The culture emphasizes teamwork, respect, and a shared passion for serving amazing food with a smile. Five Guys values diversity and equal employment opportunity, striving to maintain a welcoming workplace for everyone, regardless of race, religion, gender, or any other characteristic.

This position offers a starting salary of $65,000 annually, with eligibility for performance-based bonus rewards focusing on food safety, financial success, and customer experience. The hours of operation reflect a healthy work-life balance, with most locations opening at 11:00 am and closing by 10:00 pm, and there are no drive-thru services, promoting a customer-focused dining experience.

The role of a General Manager at Five Guys is integral to maintaining the high standards that the brand is known for. General Managers are responsible for leading their teams to deliver excellent customer service and ensuring operational efficiency. Leadership skills are critical, as the manager will oversee financial results, staff development, and day-to-day operations. This includes motivating the team, setting high standards for both themselves and their staff, and cultivating a positive work environment. The position emphasizes honesty, energy, and fun, reflecting the company’s core values.

General Managers and Assistant Managers also benefit from exceptional family-friendly policies, such as up to 12 weeks of paid Family Bonding Leave with immediate eligibility, demonstrating the company's commitment to employee well-being and work-life balance. Furthermore, Five Guys offers comprehensive and customizable benefits packages, including medical, dental, vision, and pet insurance. The 401(k) plan with company match, Employee Assistance Program, and Employee Relief Fund highlight the company’s dedication to supporting its employees in multiple facets of their lives.

Those who join Five Guys can look forward to real career growth opportunities due to the company's aggressive expansion plans. The culture values humility, exceeding expectations, doing the right thing, and leading by example, which creates an environment where managers and their teams can thrive. With a passionate leadership team and a supportive corporate office, Five Guys guarantees that every employee is prepared to pitch in and have fun while working hard.

In essence, this role is perfect for a motivated leader who loves the restaurant industry, values a supportive and team-oriented culture, and is passionate about delivering great service and food. By joining Five Guys, General Managers will be part of a nationwide family business that values doing things the right way for the right reasons, where their leadership skills and dedication will be rewarded and nurtured.