Five Guys logo

General Manager - 0087

Job Overview

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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
Paid Family Bonding Leave

Job Description

Five Guys is a renowned fast-casual restaurant chain celebrated for its commitment to quality food and exceptional customer service. Established and operated as a family business, Five Guys has grown to become a staple in the North American dining scene with plans to expand even further, aiming for over 1,000 new locations. The company takes pride in a culture that values humility, integrity, and a strong work ethic, encouraging all team members to contribute actively across various roles — from cooking to serving. Employees operate during real work/life hours, typically from 11:00 am to 10:00 pm, with no drive-thru service, promoting a premium dine-in experience.

Five Guys is presently offering a leadership role ideal for those with experience in the restaurant industry who are passionate about creating a positive workplace and delivering an outstanding customer experience. The position provides a competitive starting salary range of $65,000 to $70,000 annually, along with eligibility for performance-based bonus rewards, which focus on food safety, financial success, and the customer experience. Bonus incentives are uniquely inclusive, applying to all team members present during secret shop evaluations.

This leadership opportunity emphasizes team motivation, operational excellence, and adherence to core values such as humility, exceeding customer expectations, doing the right thing, and leading by example. The company promotes career growth, supported by a comprehensive benefits package that includes medical, dental, vision, pet insurance, 401(k) with matching contributions, an Employee Assistance Program, and an Employee Relief Fund. Additionally, General Managers and Assistant Managers have access to up to 12 weeks of paid Family Bonding Leave upon hire, fostering a supportive and family-friendly workplace.

Five Guys is an equal opportunity employer that values diversity and inclusion across all aspects of its operations. The company does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employees are encouraged to uphold Five Guys core convictions, which create a dynamic, fun, and honest working environment that drives collective success and customer satisfaction. This role offers the chance to be part of a growing company deeply committed to doing things the right way for the right reasons, making it an excellent opportunity for motivated leaders seeking to advance their careers in the restaurant industry.

Job Requirements

  • High school diploma or equivalent
  • At least 2 years of leadership experience in restaurant management
  • Ability to work during business hours from 11:00 am to 10:00 pm
  • Strong communication and interpersonal skills
  • Commitment to upholding company values and core convictions
  • Eligibility to participate in performance-based bonus programs

Job Qualifications

  • Minimum of 2 years leadership experience in the restaurant industry
  • Proven track record of managing financial results
  • Ability to create and maintain a great workplace culture
  • Strong customer service orientation
  • Honest, energetic, motivational, and fun leadership style
  • High personal and team standards
  • Familiarity with food safety and operational best practices

Job Duties

  • Lead the restaurant team to achieve financial goals
  • Create a positive and motivating work environment
  • Ensure food safety and quality standards are consistently met
  • Manage daily restaurant operations including scheduling and inventory
  • Deliver excellent customer service and resolve any customer issues
  • Train and develop team members
  • Monitor and improve operational performance through regular evaluations

Job Criteria

Experience

Mid Level (3-7 years)


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