General Manager - 0044

Five Guys is a well-established fast-casual restaurant chain known for its freshly prepared burgers, fries, and exceptional customer service. Founded with a strong emphasis on quality and a family-oriented culture, Five Guys has grown significantly with plans to expand to over 1000 new locations across North America. The company prides itself on maintaining its roots as a family business, focusing on doing things the right way for the right reasons. It fosters a welcoming, supportive work environment where every team member plays a vital role in delivering the best customer experience each day. With a commitment to diversity and equal opportunity, Five Guys hires individuals from all walks of life and promotes a culture of respect and inclusion. The company invests in its employees through comprehensive and customizable benefits including medical, dental, vision, pet insurance, a 401(k) plan with company match, an Employee Assistance Program, and even a unique Employee Relief Fund supported by owners and employees alike.

The General Manager role at Five Guys is a leadership position designed for individuals with experience in restaurant management who are passionate about creating a positive work environment and delivering excellent customer service. This position starts with an annual salary of $65,000 and includes eligibility for performance-based bonuses that reward food safety, financial success, and excellent customer experiences. General Managers and Assistant Managers are also eligible for up to 12 weeks of paid Family Bonding Leave, available immediately upon hire and based on tenure.

In this role, you will be responsible for overseeing the day-to-day operations of a Five Guys location, ensuring that all team members are motivated, enthusiastic, and held to high standards. The restaurant hours of operation are designed with employees’ work-life balance in mind, typically running from 11:00 am to 10:00 pm with no drive-thru service. You will lead by example, maintaining Five Guys’ core convictions which include remaining humble by not shying away from any task, exceeding customer expectations by delivering more than asked for, always doing the right thing guided by conscience and grit, and leading others by setting a positive example.

Five Guys values leaders who are honest, energetic, motivational, and fun, and who are committed to making each customer’s day special by serving amazing food with a big smile. The company encourages growth, offering career advancements reflective of its rapid expansion. The culture supports teamwork, accountability, and a genuine passion for great food and customer satisfaction. Employees at Five Guys are known for being enthusiastic and cooperative, creating a vibrant work atmosphere where everyone is ready to pitch in. By joining Five Guys as a General Manager, you become integral to upholding the brand’s reputation for quality and service excellence while building and supporting strong, engaged teams in your location.