Five Guys logo

General Manager - 0044

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $65,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) plan with employer match
Employee assistance program
family bonding leave

Job Description

Five Guys is a renowned fast casual restaurant chain highly regarded for its commitment to quality, customer service, and team culture. Founded as a family business, Five Guys operates numerous locations across North America and continues its expansion with plans for over 1000 new sites. The company is dedicated to maintaining a work environment that emphasizes respect, humility, and leadership by example, fostering a strong team spirit among employees. They pride themselves on serving delicious food with exceptional hospitality, focusing not only on the customer experience but also on creating a wonderful workplace for their team members. Moreover, Five Guys is an equal opportunity employer that values diversity and inclusion, ensuring fair employment practices and equal hiring opportunities regardless of race, gender, veteran status, disability, and other protected characteristics.

The role being offered is a leadership position for individuals with over two years of restaurant management experience, particularly those who have a proven track record in overseeing financial performance and team motivation. With a starting annual salary of $65,000 and eligibility for performance-based bonuses, this position is both rewarding and challenging, designed for leaders who are passionate about delivering great food and excellent customer service. The work schedule aligns with the restaurant hours, typically opening at 11:00 am and closing by 10:00 pm, providing realistic work-life balance without the pressure of drivethru operations. This role emphasizes not only operational excellence but also the cultivation of a positive company culture centered on Five Guys’ core convictions of remaining humble, exceeding expectations, always doing the right thing, and leading by example.

Employees in this role benefit from an extensive package of customizable benefits, including medical, dental, vision, and pet insurance options, a 401(k) plan with employer match, and access to an Employee Assistance Program and Relief Fund. Additionally, there are substantial family bonding leave benefits, offering up to 12 weeks of paid leave for general managers and assistant managers, effective immediately upon hiring. This forward-thinking approach to employee welfare reflects Five Guys’ deep commitment to building sustainable careers and advancing within the organization, which is witnessing rapid growth across North America. The work environment at Five Guys is both energetic and motivating, encouraging leaders to inspire their teams while maintaining high standards for service and workplace morale. Overall, this leadership position offers a unique blend of competitive compensation, professional development opportunities, and an inclusive, engaging workplace culture.

Job Requirements

  • At least two years of leadership experience in restaurant management
  • Strong financial acumen
  • Excellent communication skills
  • Ability to work flexible hours aligning with restaurant operations
  • High level of honesty and integrity
  • Energetic and motivational personality
  • Willingness to uphold company core convictions

Job Qualifications

  • Minimum of two years of leadership experience in the restaurant industry
  • Proven ability to manage financial results
  • Strong communication and interpersonal skills
  • Demonstrated ability to lead and motivate a team
  • Commitment to exceptional customer service
  • Knowledge of food safety standards
  • Ability to exceed performance expectations

Job Duties

  • Manage restaurant operations to ensure excellent customer service
  • Lead and motivate team members to meet performance goals
  • Oversee financial performance and contribute to profitability
  • Maintain high standards of food safety and quality
  • Implement company policies and procedures consistently
  • Monitor customer satisfaction and resolve any issues
  • Foster a positive work environment and uphold company values

Job Criteria

Experience

Mid Level (3-7 years)


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