Garden + Grain Food Runner/Busser/Barback

Gaylord Rockies Resort & Convention Center, located at 6700 N Gaylord Rockies Blvd in Aurora, Colorado, is part of the esteemed Gaylord Hotels portfolio under Marriott International. As a prominent hotel and event destination, Gaylord Rockies offers guests unique experiences through its immersive environments, extensive services, and exceptional hospitality. With a focus on delivering outstanding meeting and event experiences paired with thoughtful and heartfelt service, the resort is dedicated to fostering a welcoming and inclusive atmosphere for both guests and associates. Marriott International’s global reputation for excellence and commitment to diversity and equal opportunity provide a supportive foundation for employees aiming to grow and thrive in their careers.

The Guest Service Support Expert role at Gaylord Rockies is a pivotal position designed to ensure the seamless operation of food and beverage services within the hotel and convention center. This part-time, non-management role is ideal for individuals who take pride in creating memorable guest experiences by ensuring that every detail of service runs smoothly behind the scenes. The position offers a competitive hourly wage of $22.75, with eligibility for tips, making it a rewarding opportunity for motivated candidates.

The Guest Service Support Expert serves as a crucial team member working alongside kitchen staff and front-of-house associates to maintain an exceptional dining environment. Responsibilities include setting tables, replenishing supplies, assisting kitchen operations, and performing cleaning tasks to uphold the highest standards of cleanliness and guest satisfaction. The role demands an energetic and hands-on approach, requiring standing, walking, lifting objects up to 25 pounds independently (and up to 50 pounds with assistance), bending, and navigating potentially slippery or uneven surfaces.

This position not only involves operational tasks but also emphasizes creating a safe workplace by adhering to all company policies and safety standards. Guest Service Support Experts are expected to maintain professional communication, a neat personal appearance, and a uniform that reflects the resort’s commitment to quality. Working in this role means contributing directly to the guest’s experience, ensuring that all interactions feel personalized and welcoming.

Although no prior experience is required, preference is given to candidates with a high school diploma or GED equivalent and prior experience within a food and beverage setting. This role welcomes individuals who are eager to learn, grow within the hospitality industry, and embrace the team-oriented culture that Gaylord Hotels and Marriott International cultivate. Employees are part of a larger group known as STARs, characterized by creativity, entrepreneurial spirit, and a dedication to genuine guest service.

Working at Gaylord Rockies means having access to a wide array of benefits tailored to support associates and their families, enhance wellbeing, and empower careers. These benefits may include free meals, free parking, and other options that vary depending on the employment status and location. Marriott International’s commitment to non-discrimination and equal opportunity ensures that all employees have a platform to succeed and belong, regardless of background or personal characteristics.

Joining the Guest Service Support team at Gaylord Rockies is more than just a job; it is an opportunity to be part of a vibrant global team within a prestigious hospitality organization. It offers a platform for personal and professional development where employees can truly become the best version of themselves while delivering memorable experiences to guests from around the world. The position is scheduled as part-time, providing flexibility alongside a dynamic work environment where every day brings new challenges and rewards.