Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
uniform provided
Job Description
The Monteleone Parking Garage, part of the renowned Hotel Monteleone located in the heart of New Orleans, offers a unique blend of historic charm and modern amenities. Known widely for its exceptional hospitality and vibrant atmosphere, the hotel and its associated services such as the Monteleone Parking Garage have established themselves as essential contributors to a memorable guest experience. This garage supports the hotel’s commitment to providing seamless and attentive service to all visitors, ensuring their arrival and departure processes are handled efficiently and with the utmost respect and professionalism.
The Garage Hiker role at the Monteleone Parking G... Show More
The Garage Hiker role at the Monteleone Parking G... Show More
Job Requirements
- Valid high school diploma or general education degree (GED)
- At least one year of customer service experience
- Prior valet and/or driving experience and hospitality experience highly preferred
- Ability to push, pull, lift and carry objects weighing up to 50 pounds
- Ability to comply with all hotel policies and procedures
- Ability to speak clearly and write legibly
- Ability to perform basic calculations
- Ability to work evening shifts including weekends and holidays
- Willingness and ability to work outside in diverse weather conditions
- Valid state-issued driver license with no driving violations in last two years
Job Qualifications
- Strong customer service and leadership skills
- Ability to push, pull, lift and carry objects weighing up to 50 pounds
- Ability to comply with all hotel policies and procedures
- Ability to speak clearly, write legibly, perform basic calculations and work well with other associates
- Ability to work evening shifts including weekends and holidays
- Willingness and ability to work outside in adverse weather conditions including hot, cold, rainy or other weather conditions
- Valid state-issued driver license with no driving violations in last two years
- High school diploma or general education degree (GED)
- At least one year of customer service experience
- Prior valet and/or driving experience preferred
- Hospitality experience highly preferred
Job Duties
- Provide claim check and instruct guests on how to reclaim vehicle
- Park guest vehicles in specified areas in a safe and efficient manner
- Retrieve customer vehicles from specified areas in a safe and efficient manner
- Provide travel directions and information on property events and promotions
- Fill out all parking tickets including make of car, location of car, name of registered guest and mark the ticket for pre-existing damage
- Initial parking tickets
- Ensure all cars are parked and brought down completely safe
- Obey all traffic laws on and off property
- Promote courteous treatment of customers when resolving guest service issues
- Provide timely and knowledgeable service to each and every guest
- Greet arriving and departing guests, open passenger door(s) and offer assistance if appropriate
- Perform other duties as assigned
Job Location
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