Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
uniform provided
Employee assistance program
Training and Development
Job Description
Metropolis is a cutting-edge artificial intelligence company specializing in computer vision technology to create seamless, checkout-free experiences in real-world settings. Currently, the company is revolutionizing the parking industry to enable customers to effortlessly "drive in and drive out" without parking hassles, utilizing innovative AI-driven solutions. Founded with a vision to enhance convenience and efficiency in everyday life, Metropolis aims to empower millions of consumers by providing fast, easy transaction experiences outside of the traditional online environment. The company is committed to making daily living, working, and recreational experiences more remarkable by reclaiming the most valuable asset people have — time.
Metropolis is hiring for the role of Mobility Specialist, a non-driving attendant position based at various locations in Detroit. This full-time opportunity offers competitive pay ranging from $15 to $16 per hour and requires individuals to obtain a Parking Attendant License. Mobility Specialists act as the company's welcoming face in parking lots and garages, providing customer support by helping clients understand and adopt the new, frictionless parking technology. This role demands excellent communication skills, patience, and a courteous demeanor as the attendant enhances the customer experience.
In this role, you will support operations by ensuring the cleanliness, safety, and maintenance of parking facilities, as well as assist with parking enforcement. Expect to stand or walk for extended periods, inspect vehicles for compliance, issue parking violations when necessary, and maintain the overall appearance of parking areas. The position involves working in diverse weather conditions and requires physical stamina to lift objects and complete general maintenance tasks such as sweeping, painting, snow removal, and equipment upkeep.
Beyond customer interaction, Mobility Specialists are responsible for property upkeep such as pressure washing, power sweeping, and trash removal, along with minor repairs on parking gates and other equipment. The role requires teamwork and independent initiative alike, observing safety protocols and ensuring that the parking environment remains safe and welcoming for customers and tenants. Metropolis fosters an inclusive and diverse workplace, promising equal employment opportunity and promoting an environment free from discrimination, empowering employees to grow and succeed together.
This position is ideal for reliable, responsible individuals who enjoy engaging with people, maintaining active work routines, and contributing to innovative technology-driven customer service solutions. Candidates should be adaptable, prepared to work flexible shifts including nights and weekends, and willing to endure outdoor weather conditions while maintaining a positive, energetic presence on the job. As part of Metropolis, you will be integral to shaping the future of parking and urban mobility, helping millions enjoy effortless and efficient parking experiences every day.
Metropolis is hiring for the role of Mobility Specialist, a non-driving attendant position based at various locations in Detroit. This full-time opportunity offers competitive pay ranging from $15 to $16 per hour and requires individuals to obtain a Parking Attendant License. Mobility Specialists act as the company's welcoming face in parking lots and garages, providing customer support by helping clients understand and adopt the new, frictionless parking technology. This role demands excellent communication skills, patience, and a courteous demeanor as the attendant enhances the customer experience.
In this role, you will support operations by ensuring the cleanliness, safety, and maintenance of parking facilities, as well as assist with parking enforcement. Expect to stand or walk for extended periods, inspect vehicles for compliance, issue parking violations when necessary, and maintain the overall appearance of parking areas. The position involves working in diverse weather conditions and requires physical stamina to lift objects and complete general maintenance tasks such as sweeping, painting, snow removal, and equipment upkeep.
Beyond customer interaction, Mobility Specialists are responsible for property upkeep such as pressure washing, power sweeping, and trash removal, along with minor repairs on parking gates and other equipment. The role requires teamwork and independent initiative alike, observing safety protocols and ensuring that the parking environment remains safe and welcoming for customers and tenants. Metropolis fosters an inclusive and diverse workplace, promising equal employment opportunity and promoting an environment free from discrimination, empowering employees to grow and succeed together.
This position is ideal for reliable, responsible individuals who enjoy engaging with people, maintaining active work routines, and contributing to innovative technology-driven customer service solutions. Candidates should be adaptable, prepared to work flexible shifts including nights and weekends, and willing to endure outdoor weather conditions while maintaining a positive, energetic presence on the job. As part of Metropolis, you will be integral to shaping the future of parking and urban mobility, helping millions enjoy effortless and efficient parking experiences every day.
Job Requirements
- must be at least 18 years of age
- must be able to work a flexible schedule, including nights and weekends
- expected to constantly work in all outdoor weather conditions
- required to wear a uniform and follow appropriate grooming standards
- ability to stand for up to six consecutive hours
- ability to lift and move up to 50 pounds regularly
Job Qualifications
- high school diploma or ged preferred
- reliability and responsibility
- ability to communicate effectively in spoken English with team members and customers
- ability to stand for extended periods and work outdoors in all weather conditions
Job Duties
- greet and welcome guests to the parking lots and garages and offer professional services
- promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help
- handle and carefully respond to all customer inquiries on the parking lots/garages with confidence
- patrol designated parking lots/garages and identify vehicles without proper payment or permission
- write and issue parking violations to parking customers and tenants who violate parking policies
- document violations by photo using company-provided handheld device
- maintain cleanliness in parking lots and common areas
- communicate debris, water, oil spills, and other hazards appropriately
- flexibility to work at a variety of different shifts
- stand and walk throughout the garages and/or lots for prolonged periods of up to six consecutive hours
- visually inspect vehicles in garages and lots
- physically access all areas in all types of weather
- repair and complete general maintenance on gates
- assist in the maintenance and repair of parking equipment
- wipe down surfaces, equipment, and sweep floors
- perform general maintenance of the parking lot and/or garage including pressure washing, power sweeping, painting, snow removal/salting, basic repairs, pick up trash, empty trash receptacles
- perform basic truck maintenance including cleaning, washing, oil changes, headlight replacement, and other general upkeep
- work independently and as part of a team
- observe safety precautions at all times
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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