Garage Attendant

The hiring organization is a government authority responsible for managing parking facilities within Allegheny County, dedicated to providing efficient, customer-friendly parking services that ensure safety and convenience for the public. As a government authority, it oversees the operation and maintenance of multiple parking garages and related services, striving to maintain facilities that are clean, well-maintained, and user-friendly. The Authority plays a crucial role in supporting the transportation infrastructure of the region by managing parking operations that support commuter traffic, events, and daily visitors, enhancing overall accessibility within the county.

The position available is a Facility Support role focused on assisting with various operational, maintenance, and customer service functions within a parking garage setting. This role is primarily responsible for supporting the facility manager in the day-to-day activities necessary to keep the parking facility running smoothly and efficiently. The role involves performing a wide range of tasks including cashiering duties, customer service, equipment operation and maintenance, cleaning, valeting, and reporting. Candidates for this position do not supervise others but are crucial team members responsible for ensuring that the parking facility offers a high standard of service and safety.

Specifically, this role includes assisting customers with automated revenue control equipment such as ticket dispensers, pay stations, and exit stations. The employee will handle money transactions, maintain records, and prepare daily sales and bank deposits. Maintenance responsibilities include janitorial tasks like cleaning restrooms, mopping floors, replacing light bulbs, and snow removal duties involving shoveling, salting, and operating snow throwers. Vehicle valeting and parking for assistance locations is also an important aspect of the job.

The Facility Support position requires flexibility in working shifts and the ability to perform physically demanding tasks, including lifting up to 50 pounds and operating manual transmission vehicles. The position demands good communication skills for interacting with the public and handling inquiries or concerns, as well as initiative and sound judgment in day-to-day operations. Training will be provided for specific equipment operation and facility maintenance procedures.

The hiring authority requires that employees live within Allegheny County within six months of employment, with preference given to residents of the City of Pittsburgh for equal candidates. The position requires at least a high school diploma or GED, one year of work experience, including six months of computer operation, and a solid foundation in customer service skills. This role offers a vital opportunity for individuals who enjoy working in a dynamic environment with a mix of administrative, operational, and maintenance tasks and who take pride in maintaining excellent customer service and facility standards.