
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Employee assistance program
Job Description
This opportunity is offered by a company operating a secure parking garage facility that provides services to the public and company associates. The company specializes in managing parking operations that include vehicle handling, fees collection, security enforcement, vehicle maintenance, and cleaning. As a safety-conscious and customer-focused establishment, it aims to ensure the safety and convenience of both visitors and employees using the garage. This role is typically full-time with responsibilities encompassing a wide range of duties designed to maintain a safe and orderly parking environment while delivering excellent customer service. The salary for this position is competitive within the parking and security sector, offering a stable employment arrangement with benefits aligned with industry standards.
The position being described is that of a Parking Attendant and Security Officer. The role is multifaceted, involving directing vehicles entering and leaving the parking garage, performing security patrols, and overseeing surveillance through CCTV monitoring to prevent unauthorized access. The individual in this role is expected to collect parking fees, issue parking tickets and waivers, and manage the security of executive vehicles and keys. Vital responsibilities also include vehicle maintenance tasks such as vehicle washing, fueling, and light mechanical checks to ensure vehicles are kept in optimal condition.
The attendant works with some level of supervision but is entrusted with making routine decisions and escalating significant issues to management as needed, implying a need for sound judgment and responsibility. The position requires cleaning duties not only in the parking areas but also within offices and restrooms, emphasizing the importance of maintaining cleanliness and presenting a professional environment. This role supports safety protocols by monitoring the interaction between pedestrians and moving vehicles within the garage to prevent accidents.
In addition, the attendant may be tasked with driving company vehicles for official business, assisting associates with minor vehicle problems, managing financial transactions, and ensuring accurate record-keeping of all fees and keys. The position demands physical stamina due to the requirement to stand and walk for long periods, lift heavy objects, and work under various environmental conditions including exposure to noise, temperature extremes, and potential hazardous materials used in maintenance and cleaning tasks.
Critical for success in this role is the ability to communicate effectively across all levels of staff and the public, adopt flexible problem-solving approaches when meeting the needs of the department and customers, and maintain a professional appearance and demeanor at all times. Experience handling money, working with cash registers, and demonstrating accuracy in financial transactions is necessary, as is the competency in using two-way radios and basic computer skills including email communication. This position is essential for ensuring a secure, well-maintained, and smoothly operated parking facility that enhances customer satisfaction and supports company operations.
The position being described is that of a Parking Attendant and Security Officer. The role is multifaceted, involving directing vehicles entering and leaving the parking garage, performing security patrols, and overseeing surveillance through CCTV monitoring to prevent unauthorized access. The individual in this role is expected to collect parking fees, issue parking tickets and waivers, and manage the security of executive vehicles and keys. Vital responsibilities also include vehicle maintenance tasks such as vehicle washing, fueling, and light mechanical checks to ensure vehicles are kept in optimal condition.
The attendant works with some level of supervision but is entrusted with making routine decisions and escalating significant issues to management as needed, implying a need for sound judgment and responsibility. The position requires cleaning duties not only in the parking areas but also within offices and restrooms, emphasizing the importance of maintaining cleanliness and presenting a professional environment. This role supports safety protocols by monitoring the interaction between pedestrians and moving vehicles within the garage to prevent accidents.
In addition, the attendant may be tasked with driving company vehicles for official business, assisting associates with minor vehicle problems, managing financial transactions, and ensuring accurate record-keeping of all fees and keys. The position demands physical stamina due to the requirement to stand and walk for long periods, lift heavy objects, and work under various environmental conditions including exposure to noise, temperature extremes, and potential hazardous materials used in maintenance and cleaning tasks.
Critical for success in this role is the ability to communicate effectively across all levels of staff and the public, adopt flexible problem-solving approaches when meeting the needs of the department and customers, and maintain a professional appearance and demeanor at all times. Experience handling money, working with cash registers, and demonstrating accuracy in financial transactions is necessary, as is the competency in using two-way radios and basic computer skills including email communication. This position is essential for ensuring a secure, well-maintained, and smoothly operated parking facility that enhances customer satisfaction and supports company operations.
Job Requirements
- Valid driver’s license with a safe driving record
- Ability to walk, stand, stoop, reach, bend, kneel, crouch, crawl, push, balance, climb and lift on a regular basis
- Some walking and standing for long periods during shift
- Frequently lifting objects up to 50 pounds unassisted and over 50 pounds assisted
- Ability to verbally communicate and exchange accurate information to customers and associates regularly
- Visual acuity to read and interpret correspondence, procedures, reports and forms
- Prepare written correspondence, reports and forms using prescribed formats
- Apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions
- Perform repetitive movements of wrists, hands, fingers, arms, shoulders, hips and waist
- Work in both indoor and outdoor environmental conditions
- Exposure to noise, dirt, odors, temperature extremes and potentially hazardous tools and equipment
- Ability to safely use manual tools and power equipment common in the construction trades
- Handle hazardous materials safely and tolerate exposure to electrical and environmental hazards
- Extended hours required during peak workloads or special projects/events
Job Qualifications
- High school diploma or GED
- Proven basic experience handling money, cash registers and calculator
- Demonstrated experience effectively handling customers and providing excellent customer service
- Must provide examples from work experience demonstrating flexibility to meet department and customer needs
- Proven experience coordinating multiple assignments simultaneously and completing assigned tasks accurately and on a timely basis
- Must demonstrate strong attention to detail
- Demonstrated ability to carry and utilize two-way radio, using proper radio etiquette
- Proven ability to read and comprehend written and oral instructions
- Demonstrated ability to effectively interact and communicate with all levels of staff and management
- Demonstrated ability to maintain professional appearance
- Basic working knowledge of computers with ability to retrieve and send emails
Job Duties
- Performs security patrols and keeps unauthorized persons out of garage
- Continuously monitors CCTV (security cameras)
- Collects parking fees from public
- Collects, retains and re-issues executive car keys
- Drives company cars and trucks for business-related reasons
- Answers phone and takes messages
- Checks for parking tags, improperly parked vehicles, vehicles left running, lights left on, flat tires, etc
- Counts money and tickets, records amount of each and deposits cash in safe
- Assists company associates with minor car problems
- Cleans and keeps garage, offices, elevators, stairs, washrooms and outside areas in orderly condition
- Removes trash and snow
- Paints
- Performs hosing with high-pressure water and vacuums floors
- Works as a safety monitor between associates in vehicles leaving garage and pedestrians
- Unlocks and opens garage on morning shift and locks and closes garage on evening shift
- Use brushes and power washing equipment to clean the exterior of vehicles including rims
- Dry the exterior of vehicles after cleaning
- Vacuum and clean car interior including floor mats and seats
- Clean windshield and windows thoroughly
- Check fluid levels and document usage
- Perform light vehicle maintenance tasks
- Fill vehicles with gas and document as required
- Performs other duties as assigned
- Complies with all policies and standards
Job Criteria
Experience
No experience required
Job Location
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