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Dave & Buster's logo

Games Support Technician

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $14.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Employee Discounts

Job Description

Dave & Buster's is a well-known entertainment and dining establishment that offers a unique blend of high-energy amusement and quality food in one vibrant location. As a company, Dave & Buster's emphasizes a dynamic and engaging atmosphere that combines the thrill of arcade gaming with a full-service restaurant and bar. Across the country, the company provides a vibrant space where friends, families, and colleagues can celebrate all-out fun with everything from cutting-edge video games and simulators to delicious food and enticing drinks. With a commitment to delivering exceptional guest experiences, Dave & Buster's stands out in the entertainment and hospitality... Show More

Job Requirements

  • work days, nights and/or weekends
  • work off an extension ladder
  • work in noisy, fast paced environment
  • move and stand for long periods
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • be at least 18 years of age

Job Qualifications

  • friendly and positive attitude
  • ability to multitask and perform technical maintenance
  • communication skills
  • previous experience preferred but not required
  • technical or electrical skills preferred but not required
  • ability to work days, nights and weekends
  • at least 18 years of age

Job Duties

  • deliver an unparalleled guest experience through food, drinks and games in a fun environment
  • keep immediate supervisor informed of problems and take corrective actions
  • provide timely and accurate service while managing wait times and communicating with guests and team members
  • greet guests with positive attitude and perform multiple job functions
  • repair and maintain amusement equipment in a timely manner
  • load and refill tickets in redemption games and secure ticket storage
  • assist guests with requests and questions and make game recommendations
  • bid farewell to guests and ensure satisfaction
  • notify manager of unhappy guests
  • stock, display and secure merchandise
  • conduct merchandise inventory during and after shifts
  • check restocking of supplies and bring areas to standard
  • review cleanliness and organization of games
  • set up displays to promote sales
  • assist in daily maintenance and organization of tech and storage areas
  • perform daily, weekly, monthly, quarterly game maintenance
  • assist with general store maintenance
  • support other team members as needed
  • maintain a favorable and cooperative working relationship with all team members
  • smile and be friendly while working days, nights and weekends
  • communicate clearly with guests and team members

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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