
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $19.76
Work Schedule
Flexible
Day Shifts
Fixed Shifts
Benefits
Paid Time Off
competitive wage
Employee assistance program
Ongoing learning and training
free game play
Employee Discounts
Casual dress code
on-site parking
fun work environment
Job Description
Activate is a cutting-edge technology company revolutionizing how people play and experience entertainment across Canada, the United States, and global markets. By seamlessly blending gaming, workouts, and social interaction into one electrifying event, Activate offers a unique and engaging experience that appeals to a wide audience. Beyond just a game, Activate focuses on moving people both physically and socially, encouraging teamwork, quick reflexes, and sharp wits to conquer challenges in an immersive environment. This approach has positioned Activate as a leader in the amusement and entertainment technology industry, appealing to diverse groups ranging from casual players to competitive gamers. Engage with Activate through their vibrant social media channels on TikTok, Instagram, and Facebook to get a firsthand glimpse of the exhilarating experiences they offer.
The role at Activate is more than just a job; it is an opportunity to be part of a lively, fast-paced environment where social interaction and customer service excellence are paramount. Located at the Westminster store in Colorado, this part-time permanent position invites candidates to facilitate unforgettable gaming experiences by guiding players, supporting them throughout their gameplay, and ensuring smooth store operations. The role demands a confident, energetic individual with a passion for fun and the ability to tackle technical issues efficiently. Employees in this role will be the face of Activate, delivering world-class customer service by warmly welcoming guests, ensuring their appointment check-in process is seamless, and managing financial transactions smoothly.
Additionally, this role requires vigilance in maintaining facility cleanliness and safety, from managing inventory to handling maintenance tasks like painting and equipment touch-ups. The working environment is dynamic and energetic, with bright lights, loud music, and fog effects that embody the game’s vibrant atmosphere. Employees must be physically capable of performing various physical activities, including lifting equipment weighing up to 50 lbs and standing for extended periods, typically eight hours. Flexibility is critical as shifts vary throughout the day and late into the night, ready to meet the needs of diverse clientele.
Working at Activate brings numerous benefits that contribute to a rewarding career path. Employees enjoy competitive wages starting at $19.76 per hour with opportunities for incremental pay increases. The company prioritizes employee wellness through its Employee Assistance Program (EAP), ongoing training, and education focused on technology and innovation. Activate fosters a fun, inclusive work culture with a casual dress code, free game play, and employee discounts, creating an environment where team members feel valued and appreciated. Additionally, employees gain access to on-site parking and a collaborative workplace dedicated to growth and development. Successful candidates must pass a criminal record check, highlighting Activate’s commitment to a safe and respectful community. As an equal opportunity employer, Activate welcomes applicants from all backgrounds, embracing diversity and providing accommodations for individuals with disabilities, ensuring all employees thrive in their roles.
The role at Activate is more than just a job; it is an opportunity to be part of a lively, fast-paced environment where social interaction and customer service excellence are paramount. Located at the Westminster store in Colorado, this part-time permanent position invites candidates to facilitate unforgettable gaming experiences by guiding players, supporting them throughout their gameplay, and ensuring smooth store operations. The role demands a confident, energetic individual with a passion for fun and the ability to tackle technical issues efficiently. Employees in this role will be the face of Activate, delivering world-class customer service by warmly welcoming guests, ensuring their appointment check-in process is seamless, and managing financial transactions smoothly.
Additionally, this role requires vigilance in maintaining facility cleanliness and safety, from managing inventory to handling maintenance tasks like painting and equipment touch-ups. The working environment is dynamic and energetic, with bright lights, loud music, and fog effects that embody the game’s vibrant atmosphere. Employees must be physically capable of performing various physical activities, including lifting equipment weighing up to 50 lbs and standing for extended periods, typically eight hours. Flexibility is critical as shifts vary throughout the day and late into the night, ready to meet the needs of diverse clientele.
Working at Activate brings numerous benefits that contribute to a rewarding career path. Employees enjoy competitive wages starting at $19.76 per hour with opportunities for incremental pay increases. The company prioritizes employee wellness through its Employee Assistance Program (EAP), ongoing training, and education focused on technology and innovation. Activate fosters a fun, inclusive work culture with a casual dress code, free game play, and employee discounts, creating an environment where team members feel valued and appreciated. Additionally, employees gain access to on-site parking and a collaborative workplace dedicated to growth and development. Successful candidates must pass a criminal record check, highlighting Activate’s commitment to a safe and respectful community. As an equal opportunity employer, Activate welcomes applicants from all backgrounds, embracing diversity and providing accommodations for individuals with disabilities, ensuring all employees thrive in their roles.
Job Requirements
- Must be flexible and available to work evenings, weekends, and holidays
- capable of lifting weight up to 50 lbs consistently and standing for extended periods typically 8 hours
- able to bend, stoop, and reach to access merchandise and perform cleaning and maintenance tasks
- comfortable working in an environment with bright flashing lights, loud music, and fog
- willing to work various shifts starting as early as 8 am and ending as late as 1 am
- able to use maintenance equipment such as hand and power tools, with occasional use of ladder
- able to wear personal protective equipment and follow established safety protocols
Job Qualifications
- 1 year of customer service experience is considered an asset
- must be flexible and available to work evenings, weekends, and holidays
- strong communication skills, multi-tasking, and time management skills
- must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
Job Duties
- Be professional in thought, language, and action
- exemplify excellence in facilitation, giving customers a great experience
- brief new groups thoroughly but concisely prior to the start of their experience
- observe customers in the gaming area and provide an explanation, if necessary
- participate with customers in games if needed to ensure customers have an excellent experience
- monitor and be attentive to game play, giving timely aid as necessary
- handle any malfunctions with support of leader
- maintain a clean and comfortable work environment
- warmly greet customers when entering or leaving establishment
- verify appointment times and explain the check-in process
- handle debit, credit, or gift card transactions with customers
- issue receipts and wristbands
- answer customer inquiries and involve a leader if the answer is not sufficient
- clean facility and washrooms as needed including dusting, vacuuming, and using cleaning supplies
- paint around the main facility as needed
- aid Team Lead in checking inventory of merchandise
- reset and disinfect wristbands
- clean and disinfect available lockers and lounge
- notify leader immediately of game failures or malfunctions
- touch up equipment including gluing props and other unskilled tasks
Job Criteria
Experience
No experience required
Job Location
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