Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $33,351.41 - $38,800.49
Benefits
comprehensive medical insurance
Dental Insurance
Vision Insurance
Vacation and Paid Time Off (PTO) plans
Wellness benefits including complimentary counseling sessions and virtual doctor visits
Option for DailyPay to choose paycheck timing
Tuition Reimbursement Program
Discounts on hotel rooms dining and entertainment experiences
401(k) savings plan
Job Description
White Lodging is a prominent hospitality company that prides itself on providing exceptional guest experiences through its commitment to personalized service and quality accommodations. With a portfolio of hotels across various locations, White Lodging operates with a philosophy that hospitality is not just about the services offered but about how those services make people feel. They strive to create an environment where guests can make unforgettable memories, and employees can thrive both personally and professionally. The company invests in its team members by fostering growth opportunities and a supportive workplace culture that emphasizes respect, inclusion, and meaningful connections.
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Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong interpersonal and communication skills
- Ability to handle cash and follow accounting procedures accurately
- Ability to maintain confidentiality of guest information
- Physical ability to stand and move for extended periods
- Availability to work flexible hours including weekends and holidays
- Reliable and punctual
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of the front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience preferred but not required
- Ability to stand and move at a fast pace for long periods of time
- Availability to work weekends and holidays as necessary
Job Duties
- Provide the highest quality of service to guests anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff services hours of operation room locations room rates amenities and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Location
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