Gala Restaurant Host/Hostess | Hilton Aventura Miami

Shaner Hotel Group is a leading and highly respected hospitality owner-operator and management company recognized for its exceptional portfolio and commitment to excellence in the hotel industry. The company manages more than 65 properties, including full-service, select-service, extended-stay, and resort hotels across 14 states and four countries. Shaner Hotel Group is well known for partnering with top hospitality brands as well as managing independent properties. The company offers a comprehensive suite of services to investors, hotel owners, and brands, including hotel development, design and construction, e-commerce solutions, and revenue management, ensuring that each property is equipped to deliver superior guest experiences and operational excellence. By integrating a broad range of services and expertise, Shaner Hotel Group sets itself apart as a forward-thinking company dedicated to driving success in the hospitality sector. You can learn more about their approach and extensive portfolio at www.shanercorp.com.

The Hilton Aventura Hotel, a distinguished 208-room full-service property managed by Shaner Hotel Group, is an exceptional workplace offering a vibrant environment that celebrates diversity, culture, and the empowerment of women. This 4-star hotel is renowned for providing an upscale guest experience with luxurious amenities including the celebrated Gala Restaurant, the stylish Muse Bar, a unique revolving art exhibition, and elegant banquet spaces perfect for hosting sophisticated events. The Hilton Aventura offers employees an enriching and dynamic work atmosphere suitable for both those launching their career in hospitality and seasoned professionals seeking new challenges and growth opportunities.

The available role involves a flexible work schedule that requires availability during weekends, holidays, and various shifts, reflective of the dynamic hospitality environment. The Food and Beverage Department at the Hilton Aventura places a strong emphasis on consistency, operational compliance, and safety standards. The position demands ensuring all daily operational procedures are completed flawlessly while maintaining food and beverage safety and quality in line with the hotel, Shaner, and franchise specifications. Communication is key in this role; seamless interaction with the General Manager, Department Managers, Supervisors, and staff members is essential to maintaining smooth operations and superior guest service.

Key responsibilities entail courteously greeting and escorting guests to tables, assisting in seating arrangements, and ensuring the restaurant maintains the highest standards of cleanliness and guest service. The individual will also support restaurant preparations, manage reservation taking and recording, and monitor guest needs throughout service. This role not only focuses on delivering top-tier guest experiences but also contributes to the overall operational success of the Food and Beverage Department and the Hilton Aventura Hotel. This exciting opportunity at Hilton Aventura is ideal for hospitality professionals looking for a rewarding and growth-oriented position within a reputed hotel group managing a prestigious property.