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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $18.40
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k plan
room discounts
Employee assistance program
Job Description
Intercontinental Hotels Group (IHG) is a leading global hotel company with a portfolio of well-known brands that span diverse market segments around the world. With over 370,000 colleagues across 100 countries, IHG is dedicated to delivering exceptional guest experiences through innovation, collaboration, and a shared passion for hospitality. Recognized for its commitment to quality and service, IHG offers a dynamic and inclusive work environment that encourages growth and career development. The company prides itself on fostering a culture where employees are empowered to innovate and collaborate, driving the hospitality industry forward with ambition and dedication.
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Job Requirements
- High school diploma or equivalent preferred
- Previous experience in housekeeping or hospitality preferred
- Ability to stand for extended periods
- Capability to lift and carry heavy objects up to 50 pounds
- Willingness to adhere to safety protocols
- Flexible availability including nights, weekends, and holidays
- Basic literacy and numeracy skills required
Job Qualifications
- Basic literacy skills in reading, writing, and math
- Physical fitness to handle a physically demanding role
- Ability to lift and move items up to 50 pounds
- Flexibility to work nights, weekends, and holidays
- Ability to work well as part of a team
- Good communication skills
- Prior housekeeping or related experience preferred but not mandatory
Job Duties
- Ensure guest rooms and suites are clean, fresh, and welcoming
- Assist guests with requests such as providing toiletries or directions
- Keep supervisors informed about room service progress and any repair needs
- Follow established safety procedures and wear protective equipment
- Monitor and control supplies and amenities to minimize waste
- Log and manage lost and found items according to procedures
- Wear uniform with pride and maintain professional appearance
- Collaborate with housekeeping team and other departments to ensure excellent quality and service
- Assist with deep cleaning and turndown duties as assigned
- Perform ad-hoc duties as needed to support hotel operations
Job Criteria
Experience
No experience required
Job Location
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