Full Time Support Lead

Five Below is a dynamic and fast-growing specialty value retailer that offers a wide assortment of uniquely awesome products, all priced at $5 or below. With a mission centered around delivering joy and excitement to customers through great deals on the coolest trendy items, Five Below has grown to become a beloved brand across the United States. Employing over 20,000 associates, Five Below prides itself on a vibrant and inclusive culture known as The Five Below Way, where values and behaviors encourage creativity, passion, and a fun, engaging work environment. The company's strong emphasis on culture, teamwork, and innovation makes it an appealing place for individuals looking to grow their careers in retail while being part of a company that values inspiration and positivity.

The position available is an Hourly Store Lead role starting at $13.00 per hour. This role is vital in ensuring that the store operates smoothly and that every customer enjoys a WOWplace shopping experience. The Store Lead is responsible for supporting and training crew members to deliver exceptional customer service following the B.E.S.T. customer service standards. You will oversee daily store activities including managing associates’ performance, handling receiving and merchandising processes, and stepping in as the Manager on Duty when necessary. Additionally, the role requires managing store opening and closing procedures to maintain operational excellence and security. The ideal candidate enjoys working in a fast-paced environment, possesses strong leadership and communication skills, and can maintain composure under pressure while multi-tasking effectively.

Further responsibilities include driving sales performance through optimization of merchandising and staff efforts, maintaining store cleanliness and organization, and supporting the onboarding and continuous training of new associates. The position requires physical activity such as moving merchandise, climbing ladders, and staying upright for significant portions of the shift. Candidates should be flexible for varying shifts including day, evening, weekend, and occasional overnight hours. Five Below promotes a culture where associates are encouraged to bring big ideas and energetic contributions, making this job opportunity more than just a typical retail position but a chance to be part of a community that fosters growth and enthusiasm. Five Below also values diversity and inclusivity, providing equal employment opportunities and reasonable accommodations for individuals with disabilities throughout the hiring process, ensuring a supportive environment for all employees.