Full-Time Stockroom Operations Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.75 - $1.00
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Benefits

401k
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Parental leave

Job Description

Kohl's is a leading retail department store chain known for offering a wide range of quality merchandise, including clothing, footwear, home decor, and accessories. With a strong presence across the United States, Kohl's is committed to providing customers with an exceptional shopping experience through excellent customer service, diverse product offerings, and value-driven promotions. The company fosters an inclusive and supportive work environment where teamwork and mutual respect are prioritized. Kohl's values diversity and encourages a culture of belonging where every associate feels appreciated and rewarded for their contributions.

We are currently IMMEDIATELY HIRING a full-time Stockroom Operations Supervisor to join our store team located in Medford, MA. This role is vital for ensuring smooth and efficient stockroom operations that directly contribute to the high standards of customer service Kohl's is known for. As a Stockroom Operations Supervisor, you will play an important role in training associates on Omni and Freight flow processes with the goal of maximizing productivity and operational efficiency. You will also engage with customers, helping to create an inviting atmosphere by making everyone feel respected and valued. Your role includes informing customers about current merchandise assortments, store promotions, and events, thereby enhancing their shopping experience.

Your responsibilities will extend beyond the stockroom as you actively support the sales floor, fitting rooms, point of sale, and all operational processes, ensuring a cohesive and consistent customer experience. You will be instrumental in building strong customer connections and delivering an authentic hospitality experience, reflecting Kohl's commitment to quality service. Additionally, you will observe associate performance, providing feedback and partnering with the Assistant Store Manager and Store Manager to foster associate development. You will also assist customers with Kohl's Card by opening and activating card applications, helping them save money while promoting in-store loyalty. This supervisory role involves onboarding, training, and developing associates, contributing to a motivated and high-performing team.

Kohl's offers a competitive hourly pay starting from $20.75 and a comprehensive benefits package that supports your health and financial security. As part of our team, you will enjoy great perks such as medical, dental, and vision insurance, 401k retirement savings plans, flexible spending accounts, paid time off, and parental leave. Employees also receive an attractive 15% associate discount with opportunities to save up to 35% during special sales events. If you are passionate about retail operations and customer service, and you thrive in a team-oriented environment committed to inclusion and excellence, we encourage you to apply today for the Stockroom Operations Supervisor position at Kohl's Medford location. This is an excellent opportunity to build a rewarding career with a company that values and celebrates your contributions.

Job Requirements

  • High school diploma or equivalent
  • Previous retail or supervisory experience preferred
  • Ability to work flexible hours including weekends and holidays
  • Ability to stand and move for extended periods
  • Strong interpersonal skills
  • Ability to handle multiple tasks simultaneously
  • Basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or supervisory experience preferred
  • Strong leadership and communication skills
  • Ability to train and mentor team members
  • Customer service oriented
  • Ability to work in a fast-paced retail environment
  • Basic computer skills

Job Duties

  • Training associates on Omni and Freight flow processes to maximize productivity and efficiency
  • Engaging and connecting with customers, making everyone feel respected, appreciated and rewarded
  • Informing customers of current merchandise assortment, store promotions, and events
  • Delivering a consistent sales floor experience by supporting the sales floor, fitting rooms, point of sale, and operational processes
  • Building customer connections and executing an authentic hospitality experience
  • Observing associate performance and providing feedback in partnership with Assistant Store Manager/Store Manager
  • Helping customers save with a Kohl’s Card, opening and activating Kohl’s Card applications
  • Onboarding, training and developing associates

Job Criteria

Experience

Mid Level (3-7 years)


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