Full time server

Grand Rapids, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $15.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

competitive pay

Training and Development

Employee Discounts

flexible scheduling

Opportunities for advancement

health insurance options

Paid Time Off

Job Description

Our restaurant is a vibrant, customer-focused dining establishment known for delivering exceptional culinary experiences in a warm and welcoming atmosphere. We pride ourselves on combining fine dining options with lively service, catering to an energetic clientele who value quality food and impeccable hospitality. Situated in a bustling area, our venue offers a unique blend of upscale dining and a dynamic social environment, making it a preferred choice for locals and visitors alike. Our team is dedicated to upholding the highest standards of food preparation, presentation, and guest services, creating memorable moments for every guest who walks through our doors. As we continue to grow and enhance our service offerings, we are seeking motivated individuals to join our team and contribute to our commitment to excellence in hospitality.

The Server role is an exciting opportunity to become a vital part of this dynamic team, interacting directly with guests to provide attentive and friendly service. This position requires an individual who is energetic, detail-oriented, and passionate about food and customer satisfaction. Servers will be entrusted with the responsibility to manage multiple tables, engage warmly with guests, and ensure smooth and efficient service from seating to billing. Utilizing advanced POS systems such as Aloha POS, Micros POS, or OpenTable, the server will accurately take and relay orders, handle cash transactions, and assist in upselling menu items to enhance guest satisfaction and maximize sales. Beyond order taking, this role also involves maintaining cleanliness in the dining area, addressing guest inquiries promptly, and ensuring full compliance with food safety regulations. This position offers hands-on experience in fine dining and nightlife service environments, providing a platform to develop culinary knowledge, sales skills, and customer engagement techniques.

The ideal candidate will be someone who thrives in a fast-paced, service-driven environment and is eager to contribute to a team-oriented culture. With a competitive hourly wage of $15.00 to $20.00 depending on experience, this in-person role is perfect for those looking to grow their hospitality career while working in an engaging and supportive setting. Flexible availability is important as the business operates during nights, weekends, and holidays. Hospitality experience is valued, but we welcome those who are enthusiastic and willing to learn. Joining this team means becoming part of a community that values respect, professionalism, and a shared passion for delivering outstanding dining experiences.

Job Requirements

High school diploma or equivalent
proven experience in food service or hospitality roles
knowledge of POS systems such as Aloha POS, Micros POS, or OpenTable
excellent customer service and communication skills
ability to work flexible hours including nights, weekends, and holidays
basic math proficiency for cash handling and billing
understanding of food safety and sanitation standards
ability to stand and walk for extended periods
friendly and energetic demeanor
ability to multitask and work efficiently in a fast-paced environment

Job Qualifications

Proven experience in food service or restaurant environments, especially in fine dining or nightlife settings such as nightclubs or upscale restaurants
strong knowledge of POS systems including Aloha POS, Micros POS, and OpenTable for order processing and reservations management
excellent customer service skills with the ability to engage guests warmly and professionally
demonstrated ability in upselling menu items to maximize sales opportunities
effective time management skills to handle multiple tables efficiently during busy hours
basic math skills for accurate cash handling, billing, and check splitting
knowledge of food safety regulations, sanitation practices, and proper food handling techniques
previous experience in serving or host/hostess roles preferred but not required
hospitality background is highly valued
strong communication skills to coordinate with kitchen staff and team members seamlessly

Job Duties

Greet guests warmly and assist with seating arrangements, ensuring a smooth flow of service from arrival to departure
take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable, and relay orders promptly to kitchen staff
upsell menu items and specials to enhance guest experience and increase sales opportunities
serve food and drinks efficiently while maintaining high standards of presentation and sanitation
handle cash transactions accurately, including cash handling and cashiering responsibilities
maintain cleanliness of tables, dining areas, and service stations by bussing tables and assisting with sanitation procedures
provide knowledgeable recommendations about menu items, wine pairings, and restaurant offerings to guests
ensure compliance with food safety standards and proper food handling procedures at all times
support guest relations by addressing inquiries or concerns promptly, ensuring a positive dining experience
assist with food preparation or kitchen support when needed in a fast-paced environment