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Full Time - Sales Specialist - Millwork - Day

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Bonus opportunities
health insurance options
Tuition assistance program
company-matching 401(k)
associate discount
Track to the Trades program

Job Description

Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 100 home improvement company renowned for serving approximately 16 million customer transactions weekly across the United States. With fiscal year 2025 sales exceeding $86 billion, Lowe's operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers nationwide. Headquartered in Mooresville, North Carolina, Lowe's is committed not only to retail excellence but also to enriching the communities it serves. The company actively supports initiatives aimed at creating safe, affordable housing, improving community spaces, developing the next generation of skilled trade experts, and providing disaster relief to affected areas. Employing roughly 300,000 associates, Lowe's fosters an inclusive work environment that values diversity and equal opportunity for all employees regardless of race, color, gender, age, veteran status, or any legally protected category.

As a Sales Specialist at Lowe's, you will play a pivotal role in the customer experience as one of the first associates customers meet upon entering the store. This dynamic position offers an opportunity to use your sales expertise to help customers find the right products, inspiring them to bring their project ideas to life. Whether assisting with home improvement projects or answering inquiries, you will provide exceptional, consultative service that meets customer needs and enhances satisfaction in a fast-paced retail setting. Sales Specialists typically work across various departments, including Appliances, Cabinets, Flooring, Nursery, Millwork, Plumbing, Tool Rental, Pro Services, and Windows & Walls, aligning assignments with their skills and the store's hiring needs.

The role involves active engagement throughout the store or garden center, moving around and interacting with customers to discuss their project goals and providing detailed product information on specifications, features, current promotions, and financing options. You will also manage project estimates, schedule installer visits, process orders, and follow up to ensure successful project completion. In addition to direct customer interaction, the Sales Specialist supports inventory management by monitoring stock levels, working with vendors, and coordinating with other stores to replenish merchandise. This position also includes responsibilities such as price reviews, supporting checkout and service functions, and training new associates through on-the-job coaching to develop sales skills.

Lowe's prioritizes employee well-being and offers a comprehensive benefits package that complements competitive pay and flexible scheduling. Sales Specialists benefit from performance-based bonus opportunities, multiple health insurance options, tuition assistance programs, a company-matching 401(k), and a 10% associate discount. Moreover, the company offers unique learning opportunities such as the Track to the Trades program, helping associates advance their skills in skilled trades. Lowe's commitment to fostering growth within its workforce is matched by its dedication to serving communities, with an encouraging environment for bilingual, military, and veteran candidates to join the team.

This position requires individuals who can stand and sit for prolonged periods, lift up to 25 pounds unassisted or more with accommodations, and are willing to obtain any necessary sales-related licenses where required by law — with Lowe's supporting and funding these credentials. The Sales Specialist position is an excellent career opportunity for those passionate about customer service, sales, and home improvement, offering room for both personal and professional growth within a leading national retailer.

Job Requirements

  • High school diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years external customer-facing sales or 18 months Lowe's retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Job Qualifications

  • High school diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (or 3 years external customer-facing sales or 18 months Lowe's retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 year experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Job Duties

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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