Full Time - Sales Associate - Tools - Opening

Lowe's Companies, Inc. (NYSE: LOW) is a leading FORTUNE 100 home improvement company headquartered in Mooresville, North Carolina. Serving approximately 16 million customer transactions a week across the United States, Lowe's operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. With fiscal year 2025 sales exceeding $86 billion and a workforce of approximately 300,000 associates, Lowe's is recognized for its commitment to supporting the communities it serves. The company actively engages in programs aimed at creating safe, affordable housing, improving community spaces, fostering the next generation of skilled trade experts, and providing disaster relief where needed. Known for its dedication to equality and inclusivity, Lowe's operates with personnel policies that ensure no discrimination based on race, color, religion, gender identity, sexual orientation, disability, veteran status, and more. For more information, visit Lowes.com.

The role of a Customer Service Associate at Lowe's is a vital position combining exceptional customer service skills with a genuine dedication to helping people solve their home improvement needs. This position offers an engaging experience for individuals who enjoy interacting with customers and assisting them in locating the right products and services. Customer Service Associates play a crucial part in ensuring customers feel welcomed, supported, and satisfied throughout their shopping journey.

This position may be part-time or full-time, catering to varied scheduling needs, and offers competitive pay with flexibility. In this role, associates will have the opportunity to work in specialized departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on the company's hiring needs and the associate's skill sets. The role's daily responsibilities range from answering product-related questions, assisting with merchandise selection, restocking shelves, processing orders and deliveries, to preparing merchandise based on specialized customer requirements like paint tinting, pipe threading, or cutting drywall.

Beyond serving customers in person, associates receive cross-functional training to help across different departments, enhancing their skills and career growth opportunities within Lowe's. Additionally, they benefit from work environments that may vary between indoor and outdoor settings, sometimes involving exposure to changing climatic conditions and physical activities including lifting and moving merchandise responsibly with safety equipment or team assistance.

Lowe's supports its Customer Service Associates with comprehensive benefits designed to promote well-being, educational advancement, and financial security. This includes multiple top-tier health insurance options, a tuition assistance program, company-matching 401(k) plans, an optional Employee Stock Purchase Program, a 10% associate discount on merchandise, and access to a Track to the Trades program that helps employees develop valuable trade skills. This commitment aims to provide associates with not only a job, but also a long-term career path with growth potential in the home improvement and retail industries. Lowe's especially encourages applications from bilingual, military, and veteran candidates, reinforcing its commitment to diversity and community support. This role does not require regular travel, although occasional trips to meetings, training sessions, or other stores may be necessary.

Overall, a Customer Service Associate at Lowe's is more than a retail role; it is a dynamic opportunity to engage in meaningful work helping customers improve their homes and communities, while growing personally and professionally within a nationally recognized leader in the home improvement industry.