Full Time - Sales Associate - Outside Lawn & Garden - Closing

Lowe's Companies, Inc. is a leading FORTUNE 100 home improvement company headquartered in Mooresville, North Carolina. Serving approximately 16 million customer transactions weekly, Lowe's operates more than 1,700 home improvement stores, 530 branches, and 130 distribution centers across the United States. With over 300,000 dedicated associates, Lowe's reported total fiscal year 2025 sales exceeding $86 billion, reflecting its strong market presence and commitment to customer satisfaction. The company emphasizes community support through programs aimed at creating safe, affordable housing, enhancing community spaces, fostering the growth of skilled tradespeople, and providing disaster relief assistance. This dedication to service and growth illustrates Lowe's strong position as a preferred employer and trusted home improvement retailer.

The Customer Service Associate role at Lowe's is a vital position that combines exceptional customer service abilities with genuine care for assisting people in solving their home improvement challenges. This position is ideal for individuals who are passionate about engaging with customers, helping them locate the right products, and ensuring a seamless shopping experience. Customer Service Associates work in various departments including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. This diversity allows associates to either specialize based on their skills or gain broad retail experience.

This role involves welcoming and assisting customers with product selection, answering inquiries, handling merchandise, restocking shelves, processing orders and deliveries, preparing items according to customer needs (such as tinting paint or cutting pipe), and guiding customers through checkout. Customer Service Associates must have strong communication skills to listen attentively and provide professional, friendly assistance throughout the day. They are expected to cross-train in various store areas to ensure comprehensive customer support.

Lowe's supports its associates not only through competitive pay and flexible schedules but also by offering extensive benefits including multiple health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate discount. Their unique Track to the Trades program further provides associates opportunities to learn new trade skills, reinforcing Lowe's commitment to professional growth.

Working conditions for this position can vary by location, potentially including exposure to different weather climates and noise levels. Physical demands may require lifting up to 75 pounds with team assistance when necessary and using powered equipment safely. This position does not require regular travel but may involve occasional travel for meetings, training, or supporting other stores.

Lowe's strives for diversity and inclusion, actively encouraging bilingual, military, and veteran talent to apply. The company administers all personnel decisions without regard to race, color, religion, sex, gender identity, age, or other legally protected categories, ensuring a supportive and equitable workplace environment. Starting pay rates may vary based on position, location, education, training, and experience, making this opportunity accessible to a wide range of candidates seeking to grow in the home improvement retail sector.