Full-Time Room Attendant (CWS)

InterContinental Hotels Group (IHG) is a globally recognized leader in the hospitality industry, managing a diverse portfolio of renowned hotel brands around the world. IHG is committed to delivering exceptional guest experiences, fostering a supportive and inclusive work environment, and providing opportunities for professional growth to its employees. With a heritage rooted in service excellence and innovation, IHG continues to set the benchmark for quality and guest satisfaction in the hotel sector. The company values dedication, teamwork, and a passion for hospitality, rewarding employees with competitive compensation and comprehensive benefits to encourage a fulfilling career within the organization.

As a Room Attendant at IHG, you will play a crucial role in upholding the company’s high standards of cleanliness and guest service. This position is hourly paid at $18.40 and offers an extensive benefits package including paid time off, medical, dental, and vision insurance, 401k retirement savings, room discounts, and additional perks for eligible employees. In this role, you will ensure that each guest room and suite is immaculate, fresh, and welcoming, creating an inviting space where guests can relax, work, or unwind. Your attention to detail and commitment to quality will directly impact guest satisfaction, making their stay memorable.

Your responsibilities will include cleaning and tidying rooms according to IHG’s standards, replenishing amenities, and assisting guests when needed with small requests like providing toiletries or directions. You will maintain communication with supervisors about room service progress and report any maintenance or safety concerns promptly. The position requires adherence to established safety protocols and the wearing of protective equipment as necessary. Organizational skills are essential as you will manage supplies and aim to minimize waste within the housekeeping department. Additionally, you will handle lost and found items by logging and reuniting belongings with their owners.

This role demands physical endurance and strength as you will be on your feet for most of the shift and lifting items weighing up to 50 pounds is common. Flexibility in working hours is necessary, including the possibility of night, weekend, and holiday shifts. Your contribution as part of the teamwork dynamic in housekeeping and coordination with other hotel departments will foster an environment of excellent service delivery. Occasional deep cleaning projects and turndown service duties may also be part of your regular tasks. Wearing the uniform with pride and maintaining a professional appearance are important aspects of the role.

Joining IHG means being part of a supportive, dynamic organization where your hard work is recognized and rewarded. Whether you are starting your career in hospitality or bringing previous experience, you will find opportunities to learn, grow, and make a difference in guests’ lives every day. If you have a positive attitude, physical stamina, and a genuine desire to provide outstanding service, this Room Attendant position is an excellent opportunity to become part of a leading global hotel company.