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Cinemark logo

Full-Time Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
401(k) matching
growth opportunities
Education Assistance
health benefits
Parental leave
Paid Time Off
Daily Pay
free movies

Job Description

Cinemark is a leading movie exhibition company recognized globally for providing unforgettable cinematic experiences to movie lovers. As a prominent name in the entertainment industry, Cinemark operates numerous theaters offering state-of-the-art facilities, diverse movie selections, and exceptional customer service. Known for its commitment to quality and innovation, Cinemark fosters a dynamic and inclusive work environment where employees can grow, learn, and contribute to creating memorable moments for guests. The company values creativity, teamwork, and dedication, encouraging its team members to bring their unique ideas to life while maintaining high standards of service and operational excellence.

The Restaurant Assistant Manage... Show More

Job Requirements

  • Must be at least 18 years of age
  • high school or G.E.D. graduate preferred
  • minimum of 1-2 years of restaurant supervisory experience preferred
  • completion of basic food handling training and local or state mandated certification where required
  • completion of Safe Alcohol Service training if working with alcohol
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to consistently attend scheduled shifts
  • ability to provide excellent guest service with an energetic and friendly attitude
  • accurate cash handling and basic math skills
  • strong interpersonal and communication skills
  • ability to work both independently and in a team
  • ability to take and follow direction promptly
  • effective conflict resolution skills
  • physical ability to frequently bend, kneel, lift up to 50 lbs, stand for extended periods, and work in a moderate to high noise environment

Job Qualifications

  • High school or G.E.D. graduate preferred
  • minimum of 1-2 years of restaurant supervisory experience preferred
  • completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
  • completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
  • management members who work with alcohol are required to complete a Safe Alcohol Service training program
  • availability to work flexible hours including evenings, weekends, and holidays
  • requires regular and consistent attendance
  • has an energetic and friendly attitude during each shift
  • provides excellent Guest service
  • accurate cash handling and basic math skills
  • interpersonal skills include ability to communicate (verbal and written) with all ages, genders, and personalities
  • must be able to effectively and regularly converse in and comprehend English
  • ability to work in a team environment and independently
  • ability to take and follow direction
  • responds with a sense of urgency
  • excellent time management, organizational skills, and attention to detail
  • ability to recruit, train, and lead others
  • must be able to resolve conflict
  • bilingual English/Spanish preferred

Job Duties

  • Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner
  • interacts verbally with Guests creating a friendly and upbeat atmosphere
  • completes assigned administrative functions
  • ensures cash handling procedures are completed according to company and brand policy
  • manages service of alcohol according to all state and federal laws and regulations
  • conducts regular inventory and ordering as necessary
  • accepts and audits deliveries
  • adheres to budgets, increasing profits through cost managements and sales growth
  • handles complex and challenging customer service scenarios
  • ensures that Team Members follow the dress code
  • learns and follows the policies and procedures as established in Cinemark’s Guidelines
  • enforces these with all staff fairly and consistently
  • reports all Employee relations issues to the General Manager
  • follows the Employee Relations Reporting Protocol
  • consistently identifies and sanitizes Employee and Guest high-contact areas
  • properly utilizes Personal Protective Equipment while completing position-specific tasks
  • adapts to the frequency and scope of required cleaning tasks
  • properly addresses any safety or security issues
  • performs other work-related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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