Full-Time Restaurant Assistant Manager

El Paso, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

employee discount

401(k) matching

growth opportunities

Education Assistance

health benefits

Parental leave

Paid Time Off

Daily Pay

free movies

Job Description

Cinemark is a leading movie exhibition company recognized globally for providing unforgettable cinematic experiences to movie lovers. As a prominent name in the entertainment industry, Cinemark operates numerous theaters offering state-of-the-art facilities, diverse movie selections, and exceptional customer service. Known for its commitment to quality and innovation, Cinemark fosters a dynamic and inclusive work environment where employees can grow, learn, and contribute to creating memorable moments for guests. The company values creativity, teamwork, and dedication, encouraging its team members to bring their unique ideas to life while maintaining high standards of service and operational excellence.

The Restaurant Assistant Manager at Cinemark plays a critical role in supporting the restaurant operations within the theater complex. This hands-on leadership position is responsible for managing team members, ensuring high-quality service, and maintaining brand standards related to timeliness, accuracy, and guest satisfaction. Assistant Managers are pivotal in delivering a friendly and efficient food and beverage experience that aligns with Cinemark's reputation. The role involves diverse responsibilities including staff training, cash handling, inventory management, compliance with alcohol service regulations, and conflict resolution. Assistant Managers work closely with the General Manager and other leadership to uphold company policies and contribute to the overall success of the theater's food services. This position offers a unique opportunity to develop management skills in a fast-paced entertainment environment, with potential for career advancement through Cinemark’s Management Accreditation Program. Additionally, the position requires flexibility to work evenings, weekends, and holidays, reflecting the nature of the theater industry. Benefits include employee discounts, health coverage, retirement savings plans, and opportunities for professional growth, making Cinemark a rewarding place to build a career in hospitality and entertainment.

Job Requirements

Must be at least 18 years of age
high school or G.E.D. graduate preferred
minimum of 1-2 years of restaurant supervisory experience preferred
completion of basic food handling training and local or state mandated certification where required
completion of Safe Alcohol Service training if working with alcohol
availability to work flexible hours including evenings, weekends, and holidays
ability to consistently attend scheduled shifts
ability to provide excellent guest service with an energetic and friendly attitude
accurate cash handling and basic math skills
strong interpersonal and communication skills
ability to work both independently and in a team
ability to take and follow direction promptly
effective conflict resolution skills
physical ability to frequently bend, kneel, lift up to 50 lbs, stand for extended periods, and work in a moderate to high noise environment

Job Qualifications

High school or G.E.D. graduate preferred
minimum of 1-2 years of restaurant supervisory experience preferred
completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
management members who work with alcohol are required to complete a Safe Alcohol Service training program
availability to work flexible hours including evenings, weekends, and holidays
requires regular and consistent attendance
has an energetic and friendly attitude during each shift
provides excellent Guest service
accurate cash handling and basic math skills
interpersonal skills include ability to communicate (verbal and written) with all ages, genders, and personalities
must be able to effectively and regularly converse in and comprehend English
ability to work in a team environment and independently
ability to take and follow direction
responds with a sense of urgency
excellent time management, organizational skills, and attention to detail
ability to recruit, train, and lead others
must be able to resolve conflict
bilingual English/Spanish preferred

Job Duties

Trains and coaches Team Members to serve food and drinks to guests in a courteous and timely manner
interacts verbally with Guests creating a friendly and upbeat atmosphere
completes assigned administrative functions
ensures cash handling procedures are completed according to company and brand policy
manages service of alcohol according to all state and federal laws and regulations
conducts regular inventory and ordering as necessary
accepts and audits deliveries
adheres to budgets, increasing profits through cost managements and sales growth
handles complex and challenging customer service scenarios
ensures that Team Members follow the dress code
learns and follows the policies and procedures as established in Cinemark’s Guidelines
enforces these with all staff fairly and consistently
reports all Employee relations issues to the General Manager
follows the Employee Relations Reporting Protocol
consistently identifies and sanitizes Employee and Guest high-contact areas
properly utilizes Personal Protective Equipment while completing position-specific tasks
adapts to the frequency and scope of required cleaning tasks
properly addresses any safety or security issues
performs other work-related duties as assigned