Brident Dental & Orthodontics logo

FULL TIME RECEPTIONIST POSITION

Job Overview

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Benefits

Paid Time Off
Medical insurance
Dental Insurance
vision coverage
401k plan
Highly competitive salaries
Outstanding professional training
Exceptional growth and career advancement opportunities
Tuition Reimbursement

Job Description

Brident Dental & Orthodontics is a leading dental care provider known for its commitment to exceptional patient experiences and quality dental services. With a reputation built on modern practices and state-of-the-art facilities, Brident Dental offers a welcoming and professional environment where both patients and staff thrive. They operate with a patient-centered approach emphasizing comfort, precision, and exemplary care through their dedicated team of dental professionals. The company is well-regarded in the dental community for fostering a culture of continuous learning, professional development, and comprehensive care. Brident Dental & Orthodontics is expanding its team and currently seeking a motivated and personable Receptionist to join their vibrant practice.

As a Receptionist at Brident Dental & Orthodontics, you will be the first point of contact for patients, embodying the warmth and professionalism that defines the clinic’s values. This role is essential in creating a positive first impression, managing patient flow efficiently, and supporting the operational needs of the dental office. You will be working within a brand new, beautifully designed, and fully equipped facility alongside a team of dedicated dental professionals, providing a dynamic and modern workspace. The position offers a fantastic opportunity for individuals who are enthusiastic about healthcare and customer service. Working as a full-time team member, you will benefit from a competitive salary package alongside comprehensive health, dental, and vision benefits. You will enjoy paid time off and a 401K plan, promoting work-life balance and financial security. Additionally, you will have access to outstanding professional training, tuition reimbursement for certifications, and excellent opportunities for career advancement and growth within the organization.

The receptionist role involves a variety of responsibilities critical to the smooth operation of the dental clinic. Key duties include greeting patients with a welcoming smile, answering phone inquiries efficiently, scheduling and confirming appointments, and managing patient records with confidentiality and accuracy. You will handle cash transactions, maintain a clean and friendly reception area, and support marketing initiatives that help drive patient engagement and brand awareness. This role not only requires strong organizational and multitasking skills but also a compassionate approach to patient care. Successful candidates will have some experience with multi-line phone systems and computer usage, and will be comfortable navigating fast-paced, patient-focused environments. This is a unique chance to be part of Brident Dental’s growth and success while making a meaningful impact on patients’ experiences at the clinic.

Job Requirements

  • Experience in customer service
  • ability to greet patients warmly and professionally
  • strong communication skills
  • proficiency in handling multi-line telephone systems
  • computer literacy
  • ability to manage scheduling and appointment books
  • basic cash handling skills
  • attention to detail
  • ability to maintain a clean and welcoming reception area
  • willingness to support marketing initiatives
  • availability to perform additional duties as requested

Job Qualifications

  • Some training or experience in using multi-line phones and computers

Job Duties

  • Customer service
  • acknowledge, smile and greet patients upon arrival/dismissal
  • respond to patient questions and or concerns according to company policies
  • answering telephones
  • scheduling appointments
  • maintaining appointment book
  • confirming appointments
  • follow up on no shows/cancellation of appointments
  • register patients on sign in sheet
  • chart filling
  • cash handling
  • checking voicemail on a daily basis
  • maintain a clean and friendly waiting area for patients
  • perform other duties as requested by office manager or pdm
  • support strategic local marketing initiatives that help drive brand awareness and new patient growth
  • all other duties as assigned

Job Criteria

Experience

No experience required


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