Germain Toyota of Columbus logo

Full-Time Receptionist

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid vacation
company holidays
Employee Discounts
Professional Development
company outings

Job Description

Germain Toyota of Columbus is a distinguished automotive dealership located in Columbus, Ohio, renowned for its commitment to providing exceptional customer service and delivering quality vehicles. As part of the Germain Family of Companies, one of the largest automotive groups in the nation, Germain Toyota prides itself on creating a friendly and professional atmosphere that values both its customers and employees. The dealership specializes in new and used Toyota vehicles, offering comprehensive sales, service, and parts departments to meet the diverse needs of car buyers and owners. Known for its focus on integrity and customer loyalty, Germain Toyota of Columbus stands out as a trusted destination for automotive needs in the region.

The role of the Full-Time Receptionist at Germain Toyota of Columbus is a pivotal position that embodies the very mission of the company — attracting, developing, and retaining exceptional individuals who contribute to an outstanding customer experience. This position ensures that every person who contacts or visits the dealership receives a courteous and professional welcome, thereby setting the tone for their entire interaction. As the first point of contact, the receptionist plays a crucial role in creating a lasting positive impression by answering phone calls promptly, greeting customers warmly, and directing them efficiently to the appropriate departments or team members.

The employment type is full-time, with work scheduled from Monday through Saturday, providing a consistent and structured workweek. Compensation for this role is competitive and based on experience, reflecting the value Germain Toyota places on skilled professionals. The receptionist will also support crucial operational tasks such as scheduling and confirming appointments, assisting service customers with payments, and working collaboratively with sales, service, and other internal teams to ensure seamless communication and customer satisfaction.

Working at Germain Toyota offers a unique opportunity to be part of a dynamic and fast-paced automotive retail environment where professional growth is encouraged and supported. Germain Toyota invests in its employees through ongoing professional development and internal promotion opportunities, fostering a culture of continuous improvement and career advancement. Additional benefits include comprehensive health, dental, and vision insurance coverage, a 401(k) savings plan with employer match, paid vacation and holidays, competitive wage plans, company outings and activities, and employee discounts.

This receptionist role is ideal for candidates with excellent communication skills, an outgoing and positive personality, and the ability to handle a flexible schedule in a dynamic work setting. A professional appearance and a commitment to personal and professional growth are highly valued traits. Candidates must possess a valid driver’s license with a clean driving record to meet the operational requirements of the role.

Whether someone is an industry veteran or just beginning their career in automotive retail, Germain Toyota of Columbus provides the tools, training, and opportunities necessary for success. The dealership fosters a respectful and inclusive workplace and is an equal opportunity employer, committed to diversity and equitable treatment of all employees regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. Prospective candidates are encouraged to apply promptly for immediate consideration and embark on a fulfilling career journey with Germain Toyota of Columbus.

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • excellent communication skills
  • ability to work Monday through Saturday
  • punctual and reliable
  • professional appearance
  • ability to multitask in a busy environment
  • valid driver’s license
  • clean driving record

Job Qualifications

  • Excellent listening and communication skills
  • outgoing and positive personality
  • punctual nature
  • ability to handle schedule flexibility and dynamic work environment
  • professional appearance
  • eagerness to improve on all aspects
  • valid driver’s license
  • clean driving record

Job Duties

  • Answer dealership phones
  • greet and receive customers
  • direct customers to the correct department
  • notify the appropriate person
  • work cooperatively with sales, service and other internal teams
  • assist in scheduling and confirming appointments
  • help service customers with payment
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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