Novatae Risk Group logo

Full Time Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $15.25 - $17.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Diverse and Inclusive Work Environment

Job Description

Novatae Risk Group is a prominent insurance agency specializing in delivering innovative risk management, insurance, and brokerage services to a diverse range of clients. With a focus on providing tailored insurance solutions, Novatae Risk Group has established itself as a trusted partner in the insurance industry. The company emphasizes a culture of inclusivity and diversity, fostering an environment where every employee's unique perspectives and ideas contribute to the overall success of the organization. Novatae Risk Group is committed to offering a workplace that supports professional growth, equity, and equal opportunity for all candidates regardless of background or identity.

The Receptionist role at the St. Louis office is a critical frontline position responsible for creating a welcoming atmosphere for visitors and managing essential administrative duties that keep the office running smoothly. This office-based position offers a competitive hourly wage ranging from $15.25 to $17.00, making it an attractive opportunity for individuals seeking part-time or full-time work in a dynamic insurance agency setting. The primary responsibility of the receptionist involves answering and directing incoming phone calls, ensuring that callers are promptly connected to the appropriate staff members. Additionally, the receptionist will greet visitors professionally, providing a positive first impression of the agency.

Beyond customer interaction, the receptionist plays a vital role in maintaining office operations by overseeing daily mail processing, including sorting, distributing, and tracking mailings. The role also includes managing office supply orders for the entire agency and troubleshooting or maintaining office equipment to ensure efficient workflow. Other administrative tasks such as updating and managing agency directories and lists fall under this position as well. The ideal candidate will possess excellent organizational and communication skills, technical proficiency with computer applications (especially the Microsoft Office Suite), and the ability to multitask and prioritize tasks effectively. Overall, this role offers a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys supporting the day-to-day functions of a successful business. Novatae Risk Group values diversity deeply, making this role not only a job but a chance to work in a vibrant community that celebrates inclusivity and fosters professional development.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or administrative role preferred
  • Strong communication skills
  • Proficient with Microsoft Office Suite
  • Ability to multitask and manage time effectively
  • Detail-oriented with excellent organizational skills
  • Ability to handle phone systems and office equipment

Job Qualifications

  • Excellent organizational, interpersonal, written and verbal communication skills
  • Appropriate technical knowledge and computer skills
  • Proficient in Microsoft Suite (Excel, Office, PowerPoint and Outlook)
  • Capable of multitasking
  • Able to prioritize tasks and anticipate needs

Job Duties

  • Receive calls, determine their needs, and forward to the appropriate person
  • Represent agency telephone system
  • set up new office lines for new hires and manage all other phone information
  • Distribute mail to the appropriate parties
  • Pick up incoming mail from the Post Office each morning
  • open, sort and distribute all incoming agency mail
  • Prepare and track mailings
  • Order office supplies including broker’s needs
  • Maintain agency lists (i.e. company directory, mailroom, etc.)

Job Criteria

Experience

No experience required


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