Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
The Home Health Foundation is a respected healthcare organization dedicated to providing comprehensive home health services. Known for its commitment to patient-centered care and a professional work environment, the organization plays a vital role in delivering essential health services to the community. Operating within a well-structured and supportive setting, the foundation not only emphasizes quality medical support but also values efficient administrative operations to ensure seamless patient experience and operational effectiveness. As a part of a larger healthcare network, the Home Health Foundation maintains high standards of confidentiality and compliance, notably adhering to HIPAA guidelines to protect patient information and... Show More
Job Requirements
- High school diploma or equivalent
- One year of related office or clerical experience
- Previous experience with phone systems or switchboard
- Ability to function well in very busy situations
- Responsible and reliable
- Ability to multitask and be productive both independently and with the team
- Accuracy and attention to detail
- Basic knowledge of job procedures and tools
- Experience with confidentiality protocols and HIPAA guidelines
Job Qualifications
- High school diploma or equivalent
- One year of related office or clerical experience
- Previous experience with phone systems or switchboard
- Two years of medical office experience preferred
- Excellent interpersonal skills
- Ability to multitask and work both independently and with a team
- Accuracy and attention to detail
- Outstanding customer service skills
- Good organizational skills
- Ability to function well in busy situations
- Responsible and reliable
- Knowledge of electronic medical records systems
Job Duties
- Creates a professional atmosphere in the reception area being congenial and helpful to all guests vendors and employees
- Meets greets and welcomes all visitors coming to the reception area and notifies proper person of arrival
- Assists patients unable to ambulate with a wheelchair or calls Transport
- Directs patient visitors to the appropriate care unit clinic or physician's office
- Receives flowers fruit and other packages for patients records their arrival and assures that they are delivered to the patients
- Ensures that parcels left at desk for out of hospital delivery are picked up
- Answers and handles all phone calls as swiftly as possible while maintaining efficiency and accuracy
- Makes sure all calls that need to be handled immediately or of any emergency nature get handled by the proper department
- Makes every effort to transfer call to requested individual reach person requested and will transfer caller to staff member's voicemail box or when appropriate Nextel staff person if they are not readily available to caller
- Answers simple questions when information is available such as clinic times and places time and place of in-service office hours
- Alerts supervisor of changes or errors in phone list
- Reports any problems or incidences that occur regarding the quality of telephone service provided by the Home Health Foundation to supervisor
- Maintains card file of patient religious affiliation for visiting clergy and arranges for patients on danger list to be visited by appropriate clergy as soon as possible
- Practices confidentiality principles set by the agency and federal HIPAA guidelines
- Performs Check-In and Check-Out duties as necessary
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs