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Full-Time Patient & Family Concierge (UPMC Presbyterian/EMU)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Holiday pay
Retirement Plan
Employee assistance program
discount programs
Job Description
UPMC Presbyterian Hospital is a renowned healthcare institution dedicated to providing exceptional medical services and compassionate patient care. Located within the University of Pittsburgh Medical Center system, UPMC Presbyterian Hospital is recognized for its commitment to clinical excellence, innovative treatment approaches, and a patient-centered environment that supports both the well-being and dignity of patients and their families. The hospital consistently strives to create a supportive and welcoming atmosphere for patients from all walks of life, offering a broad spectrum of specialized medical services and state-of-the-art technology to ensure the best health outcomes. UPMC Presbyterian Hospital is part of a leading... Show More
Job Requirements
- High school diploma or active enrollment in a high school/GED program or one year of previous work experience in lieu of a diploma/GED
- must demonstrate compassion, enthusiasm, and a strong desire to provide an exceptional experience for patients and families at all times
- previous experience in healthcare or customer service is preferred but not required
- ability to follow written and verbal instructions
- Act 34 clearance
Job Qualifications
- High school diploma or active enrollment in a high school/GED program or one year of previous work experience in lieu of a diploma/GED
- must demonstrate compassion, enthusiasm, and a strong desire to provide an exceptional experience for patients and families
- previous experience in healthcare or customer service is preferred but not required
- ability to follow written and verbal instructions
Job Duties
- Greet and escort patients and visitors
- assist with patient transport, meal delivery, and supply replenishment
- maintain clean, organized spaces and report maintenance needs
- answer phones, respond to call lights, and provide non-clinical assistance
- ensure smooth and compassionate care throughout patient stays
- support clinical staff with non-clinical tasks
- manage supply stock and cleanliness of the unit
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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