Holiday Inn logo

Full time or Part time Room Attendant

Job Overview

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Employment Type

Part-time
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
critical illness insurance
accident insurance
Monthly bonus
Referral Bonus
401k
Pet insurance
Brand Travel Discounts

Job Description

Holiday Inn & Suites Orlando Airport Hotel, located at 5750 T.G. Lee Blvd, is a distinguished hospitality establishment committed to delivering exceptional guest experiences in the vibrant city of Orlando. As part of the globally recognized Holiday Inn brand, this hotel offers modern amenities, convenient airport access, and a welcoming environment for both leisure and business travelers. The hotel takes pride in maintaining high standards of service and comfort, ensuring guests have a memorable stay. It is well-known for its dedication to staff development, community engagement, and the promotion of a positive workplace culture.

The current opening is for a dynamic and service-oriented hotel team member, offering great starting pay and flexible shifts suitable for both full-time and part-time candidates. This role comes with numerous benefits such as up to 15 paid time off days annually for full-time and part-time employees, medical, dental, and vision insurance, critical illness and accident insurances, monthly and referral bonuses, 401k plans, pet insurance, and brand travel discounts. The position requires a commitment to upholding the Everwood Hospitality Service standards, a recognized approach to excellent guest service and hotel operations.

This job demands both physical and mental stamina, including the ability to exert up to 50 pounds of force occasionally, stand for a full shift, and adapt to flexible and sometimes long hours. The role focuses heavily on guest interaction and maintaining the cleanliness and organization of hotel public areas, guest corridors, stairwells, and restrooms. Employees will be responsible for tasks such as handling lost and found items, delivering clean linens, collecting trash, vacuuming public spaces, and reporting any maintenance issues. The position emphasizes safety, courteous communication using proper two-way radio etiquette, and a warm, friendly demeanor with guests and coworkers alike.

The ideal candidate will have at least a high school diploma or equivalent, with experience in hospitality or related fields considered an asset. A valid driver's license might be required depending on the property. This role requires individuals who can work effectively under pressure, maintain composure, and handle high-stress situations professionally. The hotel values team players who are attentive, helpful, and maintain proper personal grooming standards including the uniform and nametag. Staff members are expected to participate in meetings and training sessions as needed and perform other duties as assigned for smooth hotel operation and guest satisfaction. This is an excellent opportunity for individuals passionate about hospitality to grow their career with a reputable brand in a supportive work environment.

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Valid driver's license for the applicable state (property-specific)
  • Ability to exert up to 50 pounds of force occasionally and stand during entire shift
  • Flexible and long hours sometimes required
  • Ability to work well in stressful, high-pressure situations
  • Ability to maintain composure under pressure

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Ability to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Ability to maintain composure and objectivity under pressure
  • Friendly and courteous demeanor
  • Knowledge of proper guestroom cleaning procedures is an asset

Job Duties

  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling
  • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag
  • Always comply with Everwood Hospitality Service standards and regulations for safe and efficient hotel operations
  • Use proper two-way radio etiquette when communicating with other employees
  • Handle items for 'Lost and Found' according to hotel standards
  • Deliver clean linen to assigned sections when necessary

Job Criteria

Experience

No experience required


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