Full Time Medical Receptionist

West Palm Beach, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Benefits

401(k)

Dental Insurance

Disability insurance

Health Insurance

Life insurance

Paid Time Off

Tuition Reimbursement

Vision Insurance

Job Description

Loving Care Pediatric Associates is a dedicated healthcare establishment that prioritizes children’s health and well-being. This medical office specializes in providing compassionate pediatric care, ensuring each child receives the highest quality attention in a friendly and supportive environment. With a focus on family-centered care, Loving Care Pediatric Associates is committed to fostering a welcoming atmosphere where young patients and their families feel valued and cared for throughout their medical journey. This practice is renowned for its emphasis on professional excellence and personalized service, making it a trusted choice in the pediatric healthcare community.

We are currently seeking a Rockstar Full-Time Medical Receptionist to join our Loving Care Pediatric Associates family. This position is perfect for individuals who are passionate about children’s healthcare and want to make a positive impact on their health and well-being. As a Medical Receptionist, you will be the first point of contact for patients and visitors, playing a vital role in their overall experience. Your responsibilities will include greeting patients warmly, updating demographics and insurance information, collecting payments, and ensuring all necessary paperwork is completed accurately. You will also assist patients during check-out by providing summaries, referral information, and scheduling follow-up appointments. This role requires excellent communication skills, attention to detail, and the ability to maintain professionalism in a fast-paced environment.

The work schedule is Monday through Friday from 7:45 am to 5:00 pm, with every other Saturday from 7:45 am to 12:00 pm. This role requires an individual comfortable with using computer systems and medical terminology, as well as someone who is capable of interacting effectively with patients, providers, and staff. You will participate in staff meetings and help maintain a clean and organized work and waiting area, contributing to the overall efficiency and positive atmosphere of the practice.

This position offers the opportunity to join a supportive team in a well-established pediatric practice that values your contributions and provides opportunities for professional growth. You will have the chance to work in an environment where patient confidentiality is paramount, and the quality of patient interaction is a top priority. Loving Care Pediatric Associates is an equal opportunity employer, embracing diversity and inclusivity in its hiring practices.

Through this position, you will gain valuable experience in the healthcare industry, particularly in pediatrics, and develop skills that will enhance your career. We offer part-time employment, providing benefits such as health insurance, dental insurance, paid time off, tuition reimbursement, and more. Join us in making a meaningful difference in children’s lives by supporting our medical team as a Medical Receptionist at Loving Care Pediatric Associates.

Job Requirements

High school diploma or equivalent
Minimum of 1 year experience in a medical office setting preferred
Valid and active driver’s license upon hire and during employment
Ability to learn Pediatric Associate procedures, policies, and protocols
Proficient grammar, spelling, and verbal skills
Ability to read, comprehend, and follow oral and written instructions
Knowledge of computer and medical terminology preferred
Ability to interact effectively with staff
Excellent customer service and phone skills
Ability to maintain patient confidentiality
Experience using computer systems including scanner, printer, and fax
Must be able to file alpha and numerically
Ability to work indoors, stand and sit for extended periods
Ability to lift or carry up to 10 lbs
Ability to wear personal protective equipment
Willingness to travel up to 20% to other office locations as needed

Job Qualifications

High school diploma or equivalent
Minimum of 1 year experience in a medical office setting preferred
Ability to learn and practice Pediatric Associate procedures, policies, and protocols
Proficient grammar, spelling, and verbal communication skills
Knowledge of computer and medical terminology desired
Excellent customer service skills including professional and friendly greeting of patients and visitors
Professional phone etiquette
Ability to maintain patient confidentiality
Experience using computer systems, scanners, printers, and fax machines
Ability to file alpha and numerically

Job Duties

Check in patients upon arrival, update demographics and insurance information, collect co-pays and patient balances, provide consents for signature and health questionnaires
Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow up appointments
Verify patient insurance through batch eligibility or on demand, contact patients with inactive insurance or inappropriate PCP
Post patient charges and payments, complete charge and payment reconciliation
Scan and upload documents through the document management system
Sort and deliver mail and PA documents received by courier
Maintain a clean work area and patient waiting area
Participate in staff and educational meetings