Full-Time Lead Concierge & Dining Services Lead

Provincial Senior Living is a distinguished management company specializing in lifestyle-driven Independent Living communities across the United States. The company is dedicated to enriching the lives of seniors and their families by providing exceptional care, hospitality, and fostering lasting connections within each community. Operating over 13,000 units nationwide, Provincial Senior Living has built a sterling reputation rooted in its Pillars of Excellence, which emphasize personalized attention and quality services tailored to meet the unique needs of each resident. Recognized as one of the largest senior living family-owned operations in the U.S., Provincial has consistently earned Great Place to Work certifications from 2022 to 2026, underscoring its commitment to cultivating a supportive and inclusive workplace culture. This achievement highlights the company’s dedication not only to its residents but also to its team members’ well-being and career development.

Provincial Senior Living offers rewarding career opportunities bolstered by competitive wages, flexible scheduling options including full-time and part-time hours, access to wages before payday, and comprehensive benefits packages. Benefits include paid time off and holidays for full-time employees, medical, dental, vision, life, and disability insurances, 401(k) plans with employer matching, paid training, meals and uniforms, opportunities for advancement, and an Employee Assistance Program. These offerings create a robust support system that encourages professional growth and job satisfaction.

The role of Concierge within a Provincial Senior Living community is pivotal in maintaining the welcoming and friendly environment that residents and guests expect. The Concierge serves as the first point of contact and a central resource for residents, visitors, and employees, responsible for managing communications and providing information that enhances the community experience. Their duties range from greeting individuals personally to managing telephone calls and messages, coordinating appointments, maintaining logs and records, and supporting dining services through tasks such as preparing meal tickets and tallying meal counts.

This position requires an individual who is personable, organized, and attentive to detail. The Concierge must manage the front desk and entry areas with professionalism, ensuring these spaces reflect the warmth and hospitality Provincial Senior Living is known for. The role also supports various administrative functions such as organizing mail distribution and maintaining resident-related records. Maintaining compliance with company personnel policies and established procedures is essential to the position, ensuring smooth and consistent operations within the community.

As a member of the Provincial Senior Living team, the Concierge plays a critical role in the community’s daily functioning and overall resident satisfaction. This opportunity is ideal for individuals who find fulfillment in impacting the lives of others and who thrive in dynamic, service-oriented environments. Provincial Senior Living fosters a workplace culture that values learning and professional development, offering opportunities for career advancement within the organization. If you are motivated by purpose, passionate about providing excellent service, and interested in joining a respected leader in senior living, this Concierge position offers a fulfilling and meaningful career path.