Full Time Lead Barista

Harris Teeter is a well-established supermarket chain known for providing quality products and excellent customer service across its various departments, including a dedicated Starbucks Department within each store. As part of its commitment to delivering unparalleled service and fostering a supportive work environment, Harris Teeter offers a full-time position for an Assistant Manager to supervise and manage up to 12 associates in the Starbucks Department. This role is integral to the department’s success, ensuring smooth operations and a high level of customer satisfaction in alignment with company standards and policies.

This Assistant Manager position involves assisting the Department Manager with the overall direction, coordination, and evaluation of the Starbucks Department. The role requires a proactive approach to supervisory responsibilities, such as ordering and receiving products, completing necessary paperwork, interviewing and training new associates, planning and directing work assignments, appraising employee performance, and addressing any complaints or concerns in a fair and timely manner. This position provides an opportunity to develop leadership skills within a vibrant retail environment committed to growth and community involvement.

The ideal candidate must demonstrate flexibility and the ability to manage multiple tasks under pressure while maintaining a patient and composed demeanor, especially when interacting with both associates and customers. This position is suited for individuals who are looking to advance their careers through participation in comprehensive training programs, which include new hire orientation, customer service, safety protocols, food safety, and department manager training. Additional certification such as being AST-certified is required to ensure compliance with industry standards and regulatory requirements.

Harris Teeter values employees who are committed to delivering extraordinary customer service and who can effectively communicate across diverse groups. The job requires basic proficiency in English, both written and verbal, alongside mathematical skills to handle routine calculations involving money, weight, and measurements. Candidates must possess strong reasoning abilities to follow written, oral, and diagram instructions and solve problems efficiently.

Physically, the role demands the ability to stand, walk, reach, and lift weights up to 60 pounds regularly, making it suitable for individuals prepared for an active work environment. Associates will operate within conditions that may include exposure to wet or humid environments, moving mechanical parts, fumes, and extreme temperatures, requiring adherence to safety practices to ensure well-being.

Overall, this full-time Assistant Manager role at Harris Teeter’s Starbucks Department offers a chance to join a respected retail institution focused on customer satisfaction, employee development, and community participation. The compensation package includes eligibility for group benefit plans, promoting a comprehensive employment experience aimed at fostering long-term career growth and satisfaction.