Full Time Lead Barista

Harris Teeter is a well-established supermarket chain recognized for its commitment to quality products and exceptional customer service. Known for providing a wide range of grocery and specialty items, Harris Teeter has successfully cultivated a strong presence in the community, combining convenience with a friendly shopping experience. The company prides itself on its inclusive work environment, encouraging employee development and engagement through comprehensive training programs and career advancement opportunities. As a respected brand in the retail grocery industry, Harris Teeter continues to innovate and adapt to the changing needs of its customers while fostering a culture of teamwork and excellence among its associates.

The role available is a full-time Department Supervisor in the Starbucks Department at Harris Teeter, designed to assist the Department Manager in overseeing daily operations and guiding a team of up to 12 associates. This position plays a crucial role in ensuring the department operates efficiently according to company policies and standards, while also delivering outstanding customer service. The Department Supervisor is responsible for key tasks including ordering and receiving products, completing necessary paperwork, training new associates, planning and assigning work, and evaluating employee performance. Their leadership extends to motivating the team, addressing and resolving complaints, and helping to maintain a positive work environment that aligns with Harris Teeter's values. This role demands strong supervisory skills, a commitment to customer satisfaction, excellent communication abilities, and the flexibility to manage multiple tasks amid busy conditions. Candidates stepping into this position will benefit from comprehensive company training programs covering new hire orientation, customer service, safety protocols, food safety, and department management, as well as the requirement to be AST-certified.

Successful candidates will thrive on fostering community involvement, participating in team orientations, and working collaboratively to boost sales and enhance store reputation. The role requires basic mathematical skills for operational tasks, the ability to comprehend and communicate instructions in English effectively, and the physical capacity to meet the demands of the job, which includes standing, walking, lifting up to 60 pounds, and performing various manual activities. The work environment can expose associates to wet conditions, moving machinery, and occasional exposure to chemicals and extreme temperatures, demanding vigilance and adherence to safety protocols. Harris Teeter offers a dynamic and supportive workplace where dedicated associates can grow professionally while making a positive impact in their community and among customers. This role not only emphasizes operational management but also highlights the importance of interpersonal skills, patience, and proactive problem-solving, making it a rewarding opportunity for those eager to contribute to a leading grocery retail organization.