Full Time Lead Barista

Harris Teeter is a well-established supermarket chain known for its commitment to quality products, exceptional customer service, and a strong community presence. With numerous locations across the southeastern United States, Harris Teeter provides a welcoming shopping experience complemented by well-trained staff and a diverse selection of groceries, fresh produce, and specialty departments. Among these departments is the Starbucks Department, a popular feature that offers customers a premium coffee experience within the supermarket setting. As a respected and growing company, Harris Teeter values dedication, teamwork, and leadership, making it an attractive place for career progression in retail and customer service roles.

The available position is a full-time Starbucks Department Supervisor role, a key leadership position within the company. This role involves assisting the Department Manager in managing and supervising a team of up to 12 associates, ensuring smooth daily operations and delivering excellent customer service. The supervisor is responsible for supporting all activities related to the department's function, from order management and inventory control to employee training and performance evaluations. Successful candidates will be expected to lead by example, uphold high standards of service, and foster a positive work environment.

In this capacity, the Starbucks Department Supervisor plays an essential role in maintaining the department's reputation for quality and efficiency. This includes responsibilities such as ordering and receiving products, completing essential paperwork, interviewing and training new associates, planning and delegating tasks, appraising employee performance, and addressing customer and team member concerns effectively. The supervisor also promotes staff development by rewarding performance and disciplining when necessary, always following the company's policies and standards.

Beyond operational duties, the role demands strong interpersonal and supervisory skills. Candidates must demonstrate a commitment to unparalleled customer service, effective communication, and the ability to manage multiple tasks in a fast-paced environment. Participation in community activities is encouraged to strengthen local ties and support the store's image. Training and team orientation are also pivotal components, as the supervisor must be adaptable and willing to work collaboratively with the team to enhance satisfaction and drive sales.

The position requires a high school diploma or GED, supplemented by related experience or training in a supervisory or retail environment. Candidates should be capable of reading, writing, and comprehending instructions and correspondence in English, and possess basic mathematical skills relevant to the role. In addition to practical skills, personal attributes such as patience, flexibility, and common sense reasoning are essential.

Physical demands for this role include the ability to stand and walk regularly, use hands and arms with dexterity, and occasionally lift up to 60 pounds. The work environment includes exposure to wet or humid conditions and moving mechanical parts, with occasional exposure to fumes or extreme temperatures. Reasonable accommodations are available to enable individuals with disabilities to perform the job effectively.

Harris Teeter offers competitive benefits plans available upon meeting eligibility criteria and waiting periods, fostering employee well-being and satisfaction. This is an excellent opportunity for someone seeking to advance their career in retail management within a company that values leadership, service, and community involvement.