Full Time Lead Barista

Harris Teeter is a well-established supermarket chain known for its commitment to providing high-quality products and unparalleled customer service to communities across the United States. With a focus on fresh food, friendly service, and a clean, welcoming shopping environment, Harris Teeter has built a strong reputation as a trusted grocery destination for individuals and families alike. The company fosters an inclusive workplace culture where employee development and community involvement are highly valued, creating opportunities for career advancement within the organization.

The role of Starbucks Department Supervisor at Harris Teeter is a full-time position responsible for managing and supervising up to 12 associates within the Starbucks Department. This position plays a crucial role in assisting the Department Manager with the overall direction, coordination, and evaluation of the department's operations. The supervisor ensures the department runs efficiently and aligns with Harris Teeter's standards and policies. This includes managing inventory through ordering and receiving products, completing necessary paperwork, and supporting the hiring and training of new associates. The supervisor also plans, assigns, and directs daily work while participating in performance appraisals, rewarding positive behavior, and addressing any performance issues or customer complaints effectively.

In this leadership role, the Starbucks Department Supervisor must demonstrate strong supervisory skills, including a commitment to outstanding customer service, excellent communication and interpersonal capabilities, and the flexibility to manage multiple tasks and work effectively under pressure or distractions. The supervisor also contributes to store success through active involvement in community activities, helping to enhance Harris Teeter's presence and reputation locally. Essential to this position is the ability to collaborate closely with team members to increase customer satisfaction and sales through targeted training and team orientation. The role involves maintaining a positive work environment and ensuring compliance with all safety and food handling protocols.

The job requires applicants to meet certain requirements, including a high school diploma or GED and one to three years of related experience or an equivalent combination of education and experience. Candidates must complete company training programs such as new hire orientation, customer service, safety, food safety, and department manager training. An AST certification is mandatory for this position. Physically, the role demands standing, walking, lifting up to 40 pounds regularly, and occasionally up to 60 pounds, as well as the ability to reach and see color and depth clearly. The work environment involves exposure to wet or humid conditions, moving mechanical parts, and occasionally toxic chemicals or extreme cold, typical of supermarket and food service settings.

In summary, this Starbucks Department Supervisor position with Harris Teeter offers a dynamic leadership opportunity for individuals passionate about delivering exceptional customer experiences in a fast-paced grocery store environment. The role combines team management, operational oversight, and community engagement to drive the department's success and uphold the company’s high standards.