Full Time Lead Barista

Harris Teeter is a premier grocery retailer known for its commitment to superior customer service and quality products. Established with a strong community focus, Harris Teeter has grown into a reputable supermarket chain offering diverse merchandise, including fresh produce, bakery items, household essentials, and specialty departments such as coffee and beverages. The company prides itself on fostering an engaging and supportive work environment for its associates, encouraging professional growth and team collaboration. As part of its dedication to excellence, Harris Teeter continually invests in extensive employee training and development opportunities, ensuring associates are well-prepared to meet customer needs and uphold store standards. With a focus on community involvement and customer satisfaction, Harris Teeter continues to expand its presence while maintaining a warm and welcoming shopping experience for its customers. This establishment is looking for a dedicated individual to join their team in a supervisory capacity within the Starbucks Department, a key area that serves coffee lovers and beverage enthusiasts. The Starbucks Department at Harris Teeter holds a significant role in enhancing customer experience by providing expertly crafted beverages and exceptional service. This department requires effective leadership to maintain daily operations, supervise associates, and ensure adherence to company policies and quality standards. As a Department Supervisor, you will assist the Department Manager by overseeing up to 12 associates, helping coordinate and evaluate departmental functions to achieve operational excellence. This is a full-time position that demands a commitment to leadership, customer service excellence, and team collaboration.

In this role, you will support the department manager in a variety of tasks including ordering and receiving products to maintain inventory levels, managing paperwork, overseeing the hiring process, training new associates, and directing workflow. You will also play a critical role in performance appraisal, motivating the team through rewards and constructive feedback, and addressing any associate or customer concerns that arise to ensure a positive work environment. Your ability to communicate effectively, multitask, and manage under pressure will be essential to helping the Starbucks Department meet its sales goals and customer satisfaction standards. This position requires you to demonstrate patience and understanding while interacting with both customers and team members. Harris Teeter places high value on the supervisory skills of its employees, emphasizing customer service, interpersonal communication, and active involvement in community activities. You will be expected to participate in team training sessions and store events that promote sales growth and foster a welcoming atmosphere. The successful candidate will have a flexible mindset that accommodates multiple responsibilities in a fast-paced retail environment. Harris Teeter is committed to providing reasonable accommodations for individuals with disabilities to perform the essential functions of their roles effectively. This role also includes completing required certifications such as AST training along with ongoing departmental and safety trainings. Physical demands involve periods of standing, walking, lifting up to 60 pounds occasionally, and working in environments that may be wet or exposed to mechanical parts and moderate noise levels.