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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Paid vacation
paid personal leave
Holiday pay
incentive plan
401K Program
Health Insurance
dental coverage
vision coverage
Virtual health plan
short term disability
long term disability
Hotel Room Discounts
Job Description
CMC Hotels is a distinguished hotel management company based in Raleigh, North Carolina, known for its expertise in the development, acquisition, repositioning, and management of upscale lodging properties. Their portfolio includes limited service, extended stay, and full-service hotels that consistently lead the market by exceeding operational and financial goals while delivering exceptional guest experiences. CMC Hotels prides itself on its commitment to nurturing talent within its organization, promoting a culture that values associate growth and recognizes individual contributions as essential to the overall success of the company. This philosophy is encapsulated in their core belief of 'Growing People,' emphasizing that... Show More
Job Requirements
- Must possess excellent customer service skills
- Ability to reach kneel bend and stand for long periods of time
- Ability to lift push and pull required workload usually up to 40 lbs
- Strong leadership abilities and organizational skills
- Minimum 2 years previous housekeeping management experience required
- Minimum associates degree preferred or relative work experience
Job Qualifications
- Minimum of two years previous housekeeping management experience
- Associate degree preferred or relevant work experience
- Strong leadership abilities
- Excellent customer service skills
- Ability to organize and manage multiple priorities effectively
- Proven track record of coaching and developing teams
- Knowledge of franchise and department cleanliness standards
- Competency in preparing reports and managing budgets
Job Duties
- Manage and direct back of house operations coordinating between housekeeping and maintenance departments
- Oversee coach and train entire housekeeping department including quality control inspectors guest room attendants porters and laundry attendants
- Conduct daily inspections of all guest rooms and public spaces
- Promote teamwork and employee morale
- Ensure all policies and procedures are followed regarding life safety and room cleanliness
- Order and maintain par stock of guest supplies cleaning supplies and linen
- Prepare weekly and monthly reports for management
- Develop and implement systems and procedures
- Schedule and maintain labor budgets
- Promptly handle all guests queries and requests in a pleasant manner
- Conduct daily huddles weekly and or monthly employee meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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